- Location
- Bon Secours Hospital Cork, Ireland
- Type
- Full-time
- Department
- Sales
- Closing date
- Today
- Source
- Workday
Description
Revenue Administrator, Revenue Cycle, Accounts & Billing
An exciting opportunity has arisen for a Revenue Administrator, Revenue Cycle, Accounts & Billing to join the Bon Secours Health System. Ireland’s Largest Private Healthcare provider.
Location: Bon Secours Hospital Cork
Contract type: 1 year fixed term.
Job Purpose
- To participate in the efficient operation of the Revenue Cycle function within the Hospital
- Each member of the team will be trained to become competent in all areas to provide cross cover and will carry out ad-hoc projects/duties that may be assigned by site lead.
- The role includes co-operating with other hospital departments to ensure invoicing and claims are processed accurately and efficiently.
- To always adhere to Hospital policy, procedures and protocol
Key Duties and Responsibilities:
Billing:
- To ensure that all billing accurately reflects agreements with the Health Insurance provider and in turn strive to a "zero tolerance" standard regarding billing errors
- To ensure billing codes are consistent with all documents/prepared submitted to billing as collated by claims staff
- To obtain all required documentation in case of implants required for submission, e.g., theatre notes, supplier invoice etc.
- To manually post services such as pharmacy, inpatient Physio/Dietetics, cardiology services and implants/consumables as required
- To ensure self-payer charge accounts are billed as soon as possible in conjunction with the Booking Office/NNIS OP logbook
- To follow up on all IT issues through the IT Helpdesk and to actively pursue the resolving of IT issues on a timely basis
- To follow up on a timely basis all returns regarding billing errors in conjunction with credit control
Outpatient / Minor Procedures Rooms:
- To ensure all outpatient claims are billed on a timely basis
- To ensure all self-paying patients are billed on a timely basis
- To collate all hospital bills with completed claim forms from Consultants ensuring all information such as theatre codes, membership numbers and patient signatures are present
- To ensure histology reports are attached when necessary
- To add all claims to a relevant claim on claims submission application
- To review the Outpatient Unbilled report on a weekly basis and to follow up on same
Cash Office / Credit Control
- To ensure that all members of the public (including patients, visitors, relations etc.) are always treated with courtesy and respect
- To ensure that any complaints/queries in relation to fees etc. are dealt with professionally in line with Best Practice and the Bon Secours Core Values
- To post payments and staff discounts on PIMS and record the Daily Fast Cash Reports on the Excel Ledger
- To record and balance all cash/cheques/card payments/online payments in the Cash Ledger and prepare the daily lodgement.
- To ensure that all receipts are allocated to the correct patient record
- To ensure the safe custody of all cash
- To follow up on telephone queries on all patient and insurer queries with Credit Control and update the relevant notes on PIMS
- Allocation of Revenue Cycle post to the various departments
- To process all assigned insurer payments and related queries for follow up.
Claims Submissions
- To participate in the claim verification and collation process as required by the health insurers, with all claims submitted being added to a claim on the system and updating claims submission sheet
- To comply with the requirements of the claims tracking module on PIMS and ticking the relevant boxes where applicable
- To ensure that the collation of claims documentation is complete and accurate and in turn strive to implement "zero tolerance" standard regarding collations errors
- To ensure an even submission pattern is always adhered to where possible with submission daily and updating claims submission spreadsheet
- Filing/attaching of all claim related documents and consultation bills on BECS
- Contacting consultants for additional Professional Fee bills and length of stay letters
- Processing of late bills, adding claim numbers and membership numbers
- Alert all departments to send blank claim forms to patients for signature, completion of injury section or further membership details
- To ensure as best as possible the timely completion and submission of claim forms by Hospital Consultants to the appropriate Health Care Insurance providers
Consultant Billing Support
- To generate and validate lists of outstanding claims forms required from consultants using DataWarehouse reports and circulating these to consultants weekly or as required
- Contacting Consultants where total claims outstanding from the Hospital exceed the predetermined level
- Highlighting of high value claims with the above identified Consultants to be actioned weekly and pursuing unbilled claims over €10K weekly
- Dealing with queries from consultants, consultant secretaries or external billing companies regarding outstanding claim forms to be completed
- To actively develop working relationships to promote timely completion and submission of Insurance claim forms by Hospital Consultants to the Patient Accounts Office for processing
- To encourage and support where required the timely completion and submission of claim forms by Hospital Consultants to the appropriate Health Care Insurance providers
- To complete consultant claim form and related invoice to support preparation of consultant claim detail.
Ideal Candidate:
The role includes co-operating with other hospital departments to ensure invoicing and claims are processed accurately and efficiently.
Essential Experience
Leaving Certificate or equivalent
or
1 years' relevant office experience
1 years' relevant office experience
Excellent interpersonal and
communication skills
Ability to work to strict deadlines
Desirable Requirements
Relevant Business/Accounting
Course / Medical Secretary Course
Previous experience in accounting/finance role is desirable.
Skills
Excellent interpersonal and
communication skills
Ability to work to strict deadlines
Closing date for applications: Friday 25th September 2026
Bon Secours Health System is an equal opportunities employer. Our values of Human Dignity, Compassion, Stewardship, Service and Integrity guide everything we do.
We are committed to fostering an inclusive and supportive workplace where all employees have the opportunity to thrive. We welcome applications from individuals of all backgrounds, abilities and perspectives, and provide reasonable accommodations throughout the recruitment process. If you require any assistance, please contact us.
Billing:
To ensure that all billing accurately reflects agreements with the Health Insurance provider and in turn strive to a "zero tolerance" standard regarding billing errors
To ensure billing codes are consistent with all documents/prepared submitted to billing as collated by claims staff
To obtain all required documentation in case of implants required for submission, e.g., theatre notes, supplier invoice etc.
To manually post services such as pharmacy, inpatient Physio/Dietetics, cardiology services and implants/consumables as required
To ensure self-payer charge accounts are billed as soon as possible in conjunction with the Booking Office/NNIS OP logbook
To follow up on all IT issues through the IT Helpdesk and to actively pursue the resolving of IT issues on a timely basis
To follow up on a timely basis all returns regarding billing errors in conjunction with credit control
Outpatient / Minor Procedures Rooms:
To ensure all outpatient claims are billed on a timely basis
To ensure all self-paying patients are billed on a timely basis
To collate all hospital bills with completed claim forms from Consultants ensuring all information such as theatre codes, membership numbers and patient signatures are present
To ensure histology reports are attached when necessary
To add all claims to a relevant claim on claims submission application
To review the Outpatient Unbilled report on a weekly basis and to follow up on same
Cash Office / Credit Control
To ensure that all members of the public (including patients, visitors, relations etc.) are always treated with courtesy and respect
To ensure that any complaints/queries in relation to fees etc. are dealt with professionally in line with Best Practice and the Bon Secours Core Values
To post payments and staff discounts on PIMS and record the Daily Fast Cash Reports on the Excel Ledger
To record and balance all cash/cheques/card payments/online payments in the Cash Ledger and prepare the daily lodgement.
To ensure that all receipts are allocated to the correct patient record
To ensure the safe custody of all cash
To follow up on telephone queries on all patient and insurer queries with Credit Control and update the relevant notes on PIMS
Allocation of Revenue Cycle post to the various departments
To process all assigned insurer payments and related queries for follow up.
Claims Submissions
To participate in the claim verification and collation process as required by the health insurers, with all claims submitted being added to a claim on the system and updating claims submission sheet
To comply with the requirements of the claims tracking module on PIMS and ticking the relevant boxes where applicable
To ensure that the collation of claims documentation is complete and accurate and in turn strive to implement "zero tolerance" standard regarding collations errors
To ensure an even submission pattern is always adhered to where possible with submission daily and updating claims submission spreadsheet
Filing/attaching of all claim related documents and consultation bills on BECS
Contacting consultants for additional Professional Fee bills and length of stay letters
Processing of late bills, adding claim numbers and membership numbers
Alert all departments to send blank claim forms to patients for signature, completion of injury section or further membership details
To ensure as best as possible the timely completion and submission of claim forms by Hospital Consultants to the appropriate Health Care Insurance providers
Consultant Billing Support
To generate and validate lists of outstanding claims forms required from consultants using DataWarehouse reports and circulating these to consultants weekly or as required
Contacting Consultants where total claims outstanding from the Hospital exceed the predetermined level
Highlighting of high value claims with the above identified Consultants to be actioned weekly and pursuing unbilled claims over €10K weekly
Dealing with queries from consultants, consultant secretaries or external billing companies regarding outstanding claim forms to be completed
To actively develop working relationships to promote timely completion and submission of Insurance claim forms by Hospital Consultants to the Patient Accounts Office for processing
To encourage and support where required the timely completion and submission of claim forms by Hospital Consultants to the appropriate Health Care Insurance providers
To complete consultant claim form and related invoice to support preparation of consultant claim detail.
Essential Requirements:
Leaving Certificate or equivalent
or
1 years' relevant office experience
1 years' relevant office experience
Excellent interpersonal and
communication skills
Ability to work to strict deadlines
Desirable Requirements:
Relevant Business/Accounting
Course / Medical Secretary
Course
Previous experience in accounting/finance role is desirable.
Bon Secours Health System is an equal opportunities employer. Our values of Human Dignity, Compassion, Stewardship, Service and Integrity guide everything we do. We are committed to fostering an inclusive and supportive workplace where all employees have the opportunity to thrive. We welcome applications from individuals of all backgrounds, abilities and perspectives, and provide reasonable accommodations throughout the recruitment process. If you require any assistance, please contact us.