- Location
- Toronto
- Workplace
- Onsite
- Type
- Full-time
- Department
- AI COE
- Seniority
- Senior
- Source
- Lever
Description
Join a Challenger
At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions.
We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences.
What's kept us moving? The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward.
If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity.
We can’t wait to get to know you!
The Work
The Senior Director, AI Enablement & Platforms is a senior enterprise leader within the Enterprise AI team, accountable for making approved AI capabilities accessible, governed, reliable, supportable and adoptable at scale across EQB. The role leads enterprise AI enablement and adoption, and provides stewardship of the platforms and operating services that underpin a trusted employee and developer experience.
The role sets the strategy and operating model for AI platform onboarding, access, service management, support, reliability, observability, lifecycle management, vendor coordination and cost transparency. It partners with Data & AI Governance, AI Engineering, AI Architecture, Cybersecurity, Risk, Privacy, Legal, Infrastructure and business teams to scale AI responsibly and securely without duplicating their accountabilities.
The role leads the Manager, AI Platform Operations and Manager, AI Enablement, combining operational excellence with workforce readiness, learning pathways, reusable enablement patterns, communities of practice, communications and stakeholder engagement. Success is measured through responsible adoption, service health, user experience, control effectiveness, productivity and demonstrable business value—not through hands-on solution engineering or innovation-lab delivery.