- Location
- Manila, Manila, Philippines · Philippines
- Department
- Operations
- Experience
- 2+ years
Description
The Role
At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.
In this role, you will take on a key responsibility in supporting our Supply Chain Operations in the generation of purchase orders for various HelloFresh markets across Europe, the UK, Australia, and New Zealand. You will ensure the accuracy and timeliness of our ordering processes using a combination of in-house tools and Google Suite packages. Working closely with the Supply Chain, Procurement, and Forecasting teams, you will raise, edit, and send purchase orders to suppliers, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.
We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!
What you’ll do
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Drive Inbound Delivery & Order Accuracy: Calculate, raise, edit, and issue accurate purchase orders across assigned category areas to ensure ingredients arrive on time and in full.
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Perform Comprehensive Audit & Data Quality Checks: Execute thorough quality checks on purchase orders to verify data accuracy prior to supplier distribution, maintaining total confidential and operational integrity.
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Manage Supplier Communications & Issue Resolution: Serve as the main point of contact for supplier inquiries, resolve transportation or order queries, and manage root-cause analysis to prevent recurring operational issues.
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Support Daily Administrative & Emergency Operations: Execute essential daily tasks including high-volume data entry, issuing emergency purchase orders, updating delivery schedules, and adjusting inventory data.
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Maintain Operational Reporting & Forecast Distribution: Build, manage, and update daily operational reports while regularly distributing demand forecast data to suppliers.
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Collaborate Cross-Functionally Across Supply Chain Teams: Partner closely with Forecasting, Procurement, Warehouse, and Inventory teams to align order processing with customer demand and inventory requirements.
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Optimize Tooling & Process Efficiency: Monitor in-house tools and Google Suite packages to perform routine data updates, report system glitches, and recommend continuous workflow improvements.
What you’ll bring
GBS Version:
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At least 2 years of previous purchasing experience as a Buyer.
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Strong background and expertise in operating Microsoft Office programs (especially Excel) and ERP/MRP systems.
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Fluent in English; knowledge of other European languages (German, Dutch, French, Spanish, Italian) is a strong plus.
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Excellent verbal and written communication, collaboration, and self-management skills with a hands-on, proactive mentality.
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Strong analytical, problem-solving, and organizational skills with high attention to detail in a fast-paced environment.
What we offer
- Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
- Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
- Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
- Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
- Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time
Are you up for the challenge?
The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon!
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