On-Site Resident Manager

Description

GSF Properties Inc. is seeking a Resident Manager for two small communities in Fresno, CA. Join a dynamic and growing property management team!

In this role, you will lead and oversee a total of 45 units across two LIHTC affordable housing communities in Fresno, CA. The ideal candidate will have at least one year of affordable housing experience and a strong understanding of LIHTC compliance, property operations, leasing, and resident relations. You will be responsible for maximizing occupancy, maintaining the physical condition of the properties, and ensuring compliance with all regulatory and company requirements. This role is vital to delivering an exceptional resident experience while supporting ownership's financial goals.

This position is Monday through Friday, 8:00 AM to 5:00 PM, with a pay rate of $22.00 per hour. The position includes a two-bedroom apartment located in Fresno, CA. A valid driver's license is required. Candidates must meet all qualifications to be considered for this position.

Key Responsibilities:

• Oversee the daily operations of 45-units LIHTC affordable housing community and a 34-unit senior LIHTC community.
• Ensure full compliance with LIHTC regulations, fair housing requirements, regulatory reporting, and agency audits.
• Manage all leasing activities, including applicant screening, move-ins, certifications, and annual recertifications.
• Maintain accurate resident files and compliance documentation in accordance with company and regulatory standards.
• Monitor occupancy levels and implement effective leasing and retention strategies to minimize vacancies.
• Provide exceptional customer service and foster positive relationships with residents, vendors, and community partners.
• Coordinate maintenance activities to ensure the properties are well maintained, safe, and attractive.
• Enforce community policies and promptly address resident concerns and issues.
• Assist with budgeting, expense control, rent collections, and achieving operational and financial goals.
• Collaborate with the Portfolio Manager, Compliance Director, and Compliance Team to ensure regulatory adherence and operational success.

GSF Benefits:

• Medical
• Dental
• Vision
• Employee Assistance Program (EAP)
• 401(k)
• Life Insurance
• Paid Holidays
• Vacation Pay

To learn more about GSF Properties, please visit our website at: https://www.gsfpi.com/

Requirements

Qualifications & Requirements:

• At least 1 year of solid affordable housing or property management experience
• Strong knowledge of LIHTC (tax credit) compliance, including certifications and recertifications
• Experience with leasing, resident relations, and day-to-day property operations
• Ability to maintain accurate files and ensure regulatory compliance
• Strong communication, organizational, and customer service skills
• Self-motivated, detail-oriented, and able to manage multiple priorities
• Proficient in basic computer systems and property management software
• Dependable and able to work independently while collaborating with a team
• Ability to live on-site at Fresno property
• Available to work Monday–Friday, 8:00 AM–5:00 PM