Location

Remote, US

Scheduled Hours

40

Position Summary

Provide advanced support of cost-effective information technology solutions by creating new, modifying, and supporting existing software applications. Undertakes complex projects requiring specialized technical knowledge and innovative thinking.

Job Description

• Conducts workflow study and analysis of business practices: Analyzes and documents existing processes as they relate to information technology solutions.
• Performs application lifecycle activities, including: Code, monitor, maintain, test and debug software applications; follows established change management processes; facilitates code reviews and enforces code standards; develops and executes test plan development; researches and evaluates new technology, products, specialized hardware and tools to optimize development and functionality of applications; makes recommendations to management and customers; assists in ensuring team members complete tasks as assigned, taking corrective action to stay on schedule.
• Provides support for complex operational activities and recoveries; coordinates with software vendors and external service providers; troubleshoots escalated software bugs and provides fixes.
• Provides off-hours support, as needed.
• Provides strong leadership, cultivates and fosters excellent customer service; enforces adherence to departmental standards; instructs, trains and guides less experienced staff.
• Performs other duties as assigned.

Working Conditions:

Job Location/Working Conditions

• Provide off-hours support, as needed.
• Ability to travel to various on- and off-campus locations.

Physical Effort

• Typically sitting at desk or table.

Equipment

• Office equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

Bachelor’s degree or combination of education and/or experience may substitute for minimum education.

Certifications/Professional Licenses:

No specific certification/professional license is required for this position.

Work Experience:

Relevant Experience (3 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.

Preferred Qualifications

Education:

No additional education unless stated elsewhere in the job posting.

Certifications/Professional Licenses:

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

.NET Applications, Adaptability, Application Development, Computer Science, Continual Improvement Process, Cross-Functional Work, Customer Satisfaction, Customer Service, Data Management, Higher Education Technology, Human Resources (HR) Software Systems, Oral Communications, Researching New Technologies, Software Development Tools, Team Collaboration, Technical Analysis, Technical Problem-Solving, Technical Solutions, Technology Implementations, Unix Operating Systems, Working Independently, Written Communication

Grade

G14

Salary Range

$75,200.00 - $128,800.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [email protected] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Take advantage of our free Metro transit U-Pass for eligible employees.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.