Site Payment Specialist - Senior Associate (Clinical Site Payments Specialist - Senior Associate) - Poland (Home-based) - FSP

When our values align, there's no limit to what we can achieve.
 
At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.

Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.

About Parexel

Parexel is a leading global clinical development partner delivering insights-driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we partner with biopharmaceutical companies and research sites to design and deliver patient-focused clinical trials that broaden access and make research a care option for anyone, anywhere.

We work with focus, agility, and shared purpose, moving with urgency to address patient needs and accelerate the delivery of new therapies. We embrace bold thinking, adapt quickly to change, and continually raise the bar for the speed and quality of clinical research. We are expanding our team and seeking talented individuals to help drive industry-leading innovation, With Heart®.

About the Role

We are seeking a Site Payment Specialist - Senior Associate (Clinical Site Payments Specialist - Senior Associate) to join our team in a remote working capacity. As a Site Payment Specialist, Senior Associate, you will support the accurate setup and administration of clinical trial payment and budget configurations that enable efficient study execution across global research sites. This role plays a critical part in ensuring payment requirements are clearly defined, configured correctly within payment systems, and aligned with executed contractual agreements.

Working closely with Investigator Payments Leads and cross-functional business partners, you will review and interpret payment-related documentation, configure payment schedules, resolve ambiguities, and help ensure sites are established correctly for payment processing. Your expertise will contribute to operational excellence, timely site reimbursement activities, and the smooth execution of clinical research programs.

You'll join a fast-paced, growth-oriented environment where attention to detail, collaboration, and problem solving directly support the advancement of clinical research. This role offers opportunities to deepen your knowledge of investigator payments, clinical budgets, and study operations while building expertise across global clinical development processes.

Key Responsibilities

• Partner with the sponsor Investigator Payments Lead (IPL) to ensure payment requirements for each study are clearly defined and documented

• Review and interpret global clinical payment documents, including Clinical Study Agreements, budgets, amendments, and Budget Modification Letters, to extract payment information for budget configuration templates

• Configure payment schedules accurately by distinguishing between data-driven and manual payment line items

• Support the correct setup of sites within the investigator payment system to facilitate timely and accurate payments

• Escalate ambiguous payment information and collaborate with contract negotiators to obtain clarification and resolution

• Follow up with research sites regarding payee form completion, corrections, or modifications

• Collaborate effectively with internal business partners to support payment and budget setup activities

• Create and upload completed budget configuration templates to the IPS supplier within an average of three business days following receipt of required documentation

• Partner with the Investigator Payments Lead to track missing or incomplete documents required for payment setup

• Track issues and document resolutions to support process transparency and compliance

• Support adherence to established sponsor processes and procedures

• Attend payment-related study team meetings as needed

Candidate Profile

You’ll thrive in this role if you bring:

• Strengths in communication, organization, and attention to detail

• Experience working in clinical research, healthcare, or another regulated environment

• The ability to collaborate across teams and communicate clearly with internal stakeholders and external study sites

• A patient-focused mindset and disciplined approach to contracts, budgets, and payment management

• Comfort working with Excel, payment systems, budget configuration processes, and clinical documentation

Required Qualifications

• Bachelor's degree or extended relevant industry experience

• 2+ years of experience working in a related discipline

• Basic clinical trial knowledge

• Strong Excel skills

• Understanding of budget and payment setup configurations

• Written and oral language fluency involving legal, medical, and scientific terminology

• Fluency in English and at least one additional European language

• Strong communication, organization, and problem-solving skills

Preferred Qualifications

• Business or technical degree

• Previous project management experience

• Fluency in applicable local language(s)

• Experience working with investigator payment processes, clinical budgets, or payment configuration activities

• Familiarity with payment management systems such as eClinicalGPS or similar platforms

We offer a comprehensive benefits package to eligible employees, which includes medical plan and life assurance, and additional benefit offerings in accordance with the terms of our applicable plans.

If this job doesn’t sound like the next step in your career, but perhaps you know of someone who’d be a perfect fit, send them the link to apply!

We believe in flexibility, growth, and creating space for people to do their best work. Join us and be part of a team where your contributions help shape the future of clinical research.