Parts Branch Support Manager

 Aka Recruitment are proud to be working with a leading automotive aftermarket parts distributor to bring you this exciting Branch Support Manager position based in the Yorkshire and East Midlands region. This is an excellent opportunity to join a well-established and growing business where you will play a key role in supporting multiple branches, driving operational excellence and ensuring the highest standards of customer service across the network. Working Monday to Friday and 1 in 2 Saturday mornings, you will receive a basic salary starting at £42,000, along with an excellent benefits package.

Job Duties Include:

• Provide operational support across multiple branch locations, ensuring company standards and procedures are consistently maintained.
• Assist Branch Managers with the day-to-day running of their operations, stepping into branches when additional management support is required.
• Coach, mentor and develop branch teams to improve customer service, sales performance and operational efficiency.
• Monitor branch performance, identifying areas for improvement and implementing action plans where necessary.
• Support the recruitment, onboarding and training of new employees across the branch network.
• Work closely with senior management to implement company initiatives, policies and business objectives.
• Ensure stock management processes are followed, maintaining accurate inventory levels and minimising stock losses.
• Build and maintain strong relationships with trade customers, suppliers and internal departments.
• Analyse branch KPIs including sales, profitability, customer satisfaction and stock performance.
• Assist with resolving customer escalations and operational challenges in a professional and timely manner.
• Ensure all branches operate in accordance with Health & Safety regulations and company compliance standards.
• Travel between branches as required, providing hands-on support during busy periods, staff absences or business change.

Requirements:

• Previous experience within the automotive aftermarket, motor factor or automotive parts distribution industry.
• Experience in a Branch Manager, Assistant Branch Manager, Regional Support or similar leadership role.
• Strong leadership and people management skills with the ability to motivate and develop teams.
• Excellent knowledge of automotive parts, trade sales and branch operations.
• Strong commercial awareness with the ability to improve branch performance and profitability.
• Excellent organisational, communication and problem-solving skills.
• Experience using branch management systems and Microsoft Office applications.
• Flexible approach with a willingness to travel regularly between branch locations.
• Full UK Driving Licence is essential.

Reasons to Apply:

• Join a respected and expanding leader within the automotive aftermarket industry.
• Competitive salary with performance-related bonus.
• Ongoing leadership and professional development.
• Friendly and supportive senior management team.
• Company pension and comprehensive employee benefits package.
• Varied and rewarding role where no two days are the same.
• Stable, long-term opportunity within a successful and growing business.

This is an excellent opportunity for an experienced Branch Support Manager looking to take the next step in their career within the automotive aftermarket sector. If you have a passion for developing people, improving branch performance and delivering exceptional customer service, we'd love to hear from you.

To apply for this role please send your CV in confidence to us here at Aka Recruitment, job reference Aka3857