Organizational Effectiveness & Change Partner

Responsibilities

InnovAge is seeking a strategic and collaborative Organizational Effectiveness & Change Partner to help leaders, teams, and the organization navigate growth, transformation, and evolving business priorities. This role partners closely with business leaders, HR, Internal Communications, and key stakeholders to design and execute strategies that improve effectiveness, drive adoption, and deliver sustainable business results.

 

The Organizational Effectiveness & Change Partner will assess organizational needs, facilitate solutions that enhance team and leadership performance, support enterprise change initiatives, and implement talent and organizational development programs that strengthen capability across the organization

While organizational effectiveness and change leadership are primary focuses of the role, the position also designs and facilitates learning experiences, develops leadership resources, and leverages learning technologies to support employee growth and organizational success.

 

Functional Category: Organizational Effectiveness & Change Consulting

Estimated Percent of Time: 30%

• Partner with leaders, HR Business Partners, and teams to assess organizational challenges and identify solutions that improve effectiveness, collaboration, structure, accountability, and performance.
• Consult with leaders on organizational design, workforce planning, role clarity, team effectiveness, and employee engagement initiatives.
• Lead and support enterprise change initiatives through stakeholder assessments, change impact analyses, readiness planning, communication planning, adoption strategies, and reinforcement activities.
• Facilitate leadership alignment sessions, strategic planning workshops, team effectiveness discussions, and organizational problem-solving sessions.
• Develop and maintain organizational effectiveness and change management frameworks, toolkits, templates, and best practices.
• Partner with Internal Communications and business leaders to ensure consistent, effective communication during transformational initiatives.
• Measure adoption, engagement, and business outcomes associated with change initiatives and recommend course corrections as needed.

Functional Category: Leadership Development & Facilitation

Estimated Percent of Time: 25%

• Facilitate leadership development programs, team workshops, and professional development experiences for employees and leaders across the organization.
• Deliver engaging, interactive learning experiences that drive behavior change and practical application.
• Adapt facilitation approaches to meet the needs of diverse audiences, functions, and leadership levels.
• Serve as a facilitator for leadership retreats, strategic sessions, team development workshops, and organizational initiatives.
• Coach and support leaders in applying development concepts to improve team performance and effectiveness.

Functional Category: Talent & Organizational Development Programs

Estimated Percent of Time: 20%

• Support enterprise talent management processes, including performance management, talent reviews, succession planning, career development, and development planning initiatives.
• Lead or support employee listening strategies, including engagement surveys, pulse surveys, new hire surveys, and exit feedback processes.
• Analyze employee feedback, organizational metrics, and talent data to identify trends, risks, and opportunities.
• Develop recommendations and action plans that strengthen leadership capability, employee engagement, retention, and organizational health.
• Partner with HR leaders to maintain organizational development tools, frameworks, resources, and programs that enable consistent practices across the organization.

Functional Category: Learning Solutions & Content Development

Estimated Percent of Time: 20%

• Design and develop high-quality learning solutions, including instructor-led workshops, virtual learning experiences, self-paced learning modules, leader guides, toolkits, and job aids.
• Create visually compelling and user-friendly learning materials that simplify complex concepts and support adoption.
• Partner with subject matter experts and cross-functional teams to translate business needs into practical learning solutions.
• Maintain a centralized repository of leadership, organizational development, and training resources.

Functional Category: Learning Technology & Systems

Estimated Percent of Time: 5%

• Support the utilization and continuous improvement of the Learning Management System (LMS) and digital learning platforms.
• Assist with learning path design, learner experience enhancements, reporting, and content organization.
• Evaluate new technologies and capabilities that improve learning accessibility, effectiveness, and scalability.
• Partner with HR and business stakeholders to ensure learning technologies support broader organizational development strategies.

 

Qualifications

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

 

REQUIRED

 

Education & Qualifications

• Bachelor's degree in Human Resources, Business Administration, Organizational Development, Industrial/Organizational Psychology, Education, Organizational Leadership, or related field, or equivalent combination of education and experience.
• Minimum of 7 years of progressive experience in organizational development, change management, talent development, leadership development, human resources, or related disciplines.
• Professional certifications such as Prosci Change Management, CPTD, ATD, SHRM-CP, SHRM-SCP, PHR, SPHR, , Insights Discovery, or comparable certifications preferred.
• Experience facilitating workshops, leadership programs, and organizational development initiatives.
• Experience partnering with leaders to solve organizational, team, and performance challenges.
• Strong knowledge of organizational development principles, change management methodologies, employee engagement strategies, and leadership development practices.
• Experience managing projects and leading cross-functional initiatives with multiple stakeholders.
• Demonstrated ability to analyze data and translate findings into actionable recommendations.
• Excellent verbal, written, presentation, facilitation, and consulting skills.
• Strong business acumen and ability to influence without direct authority.

Preferred Qualifications

• Experience supporting organizational change, business transformation, technology implementations, or organizational design initiatives.
• Knowledge of workforce planning, succession planning, talent review, and performance management processes.
• Experience with employee listening platforms such as Culture Amp or similar systems.
• Experience developing eLearning and digital learning solutions.
• Experience with Learning Management Systems and learning technology platforms.

Benefits

InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. InnovAge offers an alternative to nursing homes through its Program of All-inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized healthcare and social support at PACE Adult Day Health Centers. These centers are staffed by medical professionals who are committed to creating personalized care plans for each participant. At InnovAge, our team members are our greatest asset and have a significant impact on the lives of our participants every day. When you join InnovAge, you'll work alongside talented, respectful, and passionate colleagues within a patient-centered care model.

 

InnovAge is committed to equal opportunity and affirmative action, and we strive to create a diverse and inclusive workplace. We consider all qualified candidates for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, pregnancy, or any other protected status. Salaries are determined by various factors such as qualifications, experience, and location, and do not include potential bonuses or benefits. Our extensive benefits package includes medical/dental/vision insurance, short and long-term disability, life insurance and AD&D, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays.

 

Applicants are considered until the position is filled.

Posted Pay Range

$86,800 - $112,900

Additional Information

Compensation Disclaimer

The pay may vary depending on job related factors, such as work location, experience, knowledge, skills, education, certifications, training and internal equity.  InnovAge offers a comprehensive benefits package, which includes medical, dental, vision, 401(k) plan with company match, short and long-term disability, life insurance, supplemental life insurance, ADD, flexible spending account, paid time off and company paid holidays.

 

Attention Florida ApplicantsThis position requires a background screening through the Florida Care Provider Background Screening Clearinghouse.For more information, please visit the Clearinghouse Education and Awareness website:  https://info.flclearinghouse.com

 

Agency Disclaimer

InnovAge will not accept unsolicited resumes from search firms for this employment opportunity. Regardless of past practices, all candidates/resumes submitted by search firms to InnovAge by any means without a valid written search agreement in place for that position will be deemed the property of InnovAge and no fee will be paid in the event such candidate is hired by InnovAge.

 

Fraud Disclaimer

InnovAge is committed to maintaining a safe, transparent, and respectful hiring process for all candidates.

Please be aware that all legitimate email communication regarding InnovAge job opportunities will come exclusively from an email address ending in @innovage.com. 

At no point in our hiring process will InnovAge:

• Request payment from candidates for equipment, background checks, onboarding, training, or any other employment‑related purpose
• Ask for financial information (such as bank account details) before a formal offer and onboarding process is completed through our official systems

If you receive a message claiming to represent InnovAge that does not align with the above, it may be fraudulent. We encourage you to exercise caution and refrain from engaging or sharing personal information.

If you believe you have been contacted by someone misrepresenting InnovAge, please report the activity to [email protected] or apply directly through our official career site to ensure the opportunity is legitimate.

Your trust matters to us, and we appreciate your interest in joining InnovAge.