At Franklin Templeton, we believe success is built through powerful partnerships. As a forward thinking asset manager, we build dynamic relationships with clients, understand their goals, and navigate complex markets together. We leverage cutting edge strategies and deep insights to unlock opportunities for long term wealth creation. Our talented, global teams bring expertise that is both broad and unique.

From our welcoming, inclusive, and supportive culture to our globally diverse business, we offer opportunities not only to help you reach your potential, but also to contribute to our clients’ success.

About the department

Our HR Shared Services team focuses on value creation through enhanced customer service delivery, improved customer satisfaction, and creating capacity within the HR Centers of Excellence (CoEs) (e.g. Global Business Partnering, Talent Acquisition, Talent Management, Benefits etc.) for increased strategic and business focus.  We provide internal support for these HR CoEs and the Employee Partner’s focus is to provide Tier 2 support to Franklin Templeton’s employees and leaders in the UK, IOM and Ireland.

How you will add value

• Provide guidance and potential solutions to employees and leaders on a variety of policies and procedures, Benefits, Compensation, HR tools, resources, processes and other escalated inquiries through the employee lifecycle.

• Provide broad assistance to HR Business Partners to keep HR initiatives moving forward and aligned with LOB goals.

• Provide solution support to employees and leaders on self-service processes such as Workday and MyFT resources.

• Provide rollout and implementation support to HR Centers of Excellence (HR COEs) on projects and initiatives.

• Partner effectively and collaboratively with HR Shared Services, Payroll, and other FT departments to resolve escalated employee inquiries.

• Proactively look for continuous process improvement opportunities and assist in defining current and future process flows.

• Remain up to date on relevant changes to employment regulations and the best practices in the local market.

What will help you be successful in this role

• Degree in Human Resources.

• Related experience in HR role, ideally with an awareness of how an effective HR Shared Services model works and strong knowledge of at least one CoE.

• Must have demonstrated problem-solving and critical thinking skills, excellent communication skills (verbal and written), knowledge of HR systems, ability to exercise judgement while maintaining a high level of confidentiality and being solutions oriented.

• Ability to place high priority on data integrity and security.

• Ability to build credible relationships, demonstrate good judgement, and build on analytical skills.

Work Schedule & Location

• This role follows a hybrid work model based in our Edinburgh office with at least three days in office per week.

#LI-EUR

Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.

As part of our commitment to fostering a diverse and inclusive work environment, we welcome applicants with flexible working arrangements in their current roles or those seeking a flexible working pattern. We encourage you to communicate any preferences for flexible working so that we can consider this during our hiring process. Additionally, returners – individuals who have taken a break from work – are also encouraged to explore our job opportunities.

As a registered UK Disability Confident Committed Employer, we encourage you to disclose if you consider yourself to have a disability as part of your application. This information enables us to provide the necessary support and leverage your unique talents effectively.