Process Engineer

Our client, a leading organisation within the insurance sector, is seeking an experienced Process Engineer to support business process optimisation, operational efficiency and digital transformation initiatives.

The successful candidate will be responsible for analysing existing business processes, identifying inefficiencies and designing and implementing improvements that simplify operations, strengthen controls and enhance overall business performance.

This position requires a specialist who can challenge existing ways of working, drive meaningful process improvements and support the integration of people, processes and technology.

Responsibilities

• Analyse, assess and document existing business processes to identify inefficiencies, operational risks and improvement opportunities.

• Design, model and implement optimised business processes using ARIS and BPMN 2.0.

• Challenge existing business practices and recommend innovative, practical solutions to improve operational efficiency.

• Lead and facilitate process improvement, standardisation and continuous improvement initiatives.

• Apply Lean Six Sigma and other business improvement methodologies to optimise processes.

• Support digitalisation, process automation and technology-enabled transformation initiatives.

• Collaborate with business and technology stakeholders to translate process improvement opportunities into practical solutions.

• Identify process-related risks, controls and regulatory compliance requirements.

• Develop and maintain process documentation, procedures and operating standards.

• Define and monitor process performance metrics, including efficiency improvements and benefits realisation.

• Participate in solution design, quality assurance, testing and implementation activities.

• Ensure process improvements align with organisational standards, methodologies and strategic objectives.

Requirements

• Bachelor's Degree in Business Management, Information Technology, Engineering or a related discipline.

• Minimum 5 years' relevant experience in process engineering, business process improvement or process optimisation within insurance or financial services.

• Demonstrated experience independently analysing, redesigning and implementing improved business processes.

• Hands-on experience with ARIS process modelling software.

• Strong proficiency in BPMN 2.0 modelling.

• Lean Six Sigma Green Belt certification or higher.

• Proven experience delivering operational efficiency and continuous improvement initiatives.

• Experience contributing to digitalisation, business transformation or process automation programmes.

• Strong understanding of business operations, process governance, risk management and regulatory requirements.

• Ability to challenge existing processes, engage stakeholders and translate complex operational requirements into practical improvements.

Advantageous:

• Postgraduate qualification.

• Experience within the insurance industry.

• Additional experience in Agile methodologies and process automation.