Assistant Estate Manager

Who We Are:

At Arterra Wines Canada, we aim to inspire the simple joys of life, and we come to work every day with a shared passion to build wine brands people love. As a pioneer in the Canadian wine industry with 150 years of experience, our success is driven by our people. We work together with integrity and pride, striving to reach our fullest potential every day, and we’re looking for people who do the same.

We are undergoing a pivotal transformation, actively in search of dynamic individuals poised to make a substantial impact within our ever-evolving organization. Are you someone who embraces change and excels in diverse roles that span across various functions? If so, we look forward to hearing from you

The Opportunity:

Inniskillin Estate Winery is looking for Assistant Manager, Winery where you will be responsible for building and leading a team in delivering exceptional wine and food experiences that build brand loyalty.  Reporting directly to the Estates Manager, you will work in partnership in ensuring programs and initiatives are aligned with winery estate strategy.

Who We Are Looking For:

At Inniskillin you are Confident, Gracious, and Cool.  As Canada’s original estate winery, Inniskillin is for those who make the impossible, possible. We know that with great risk comes great reward. We live by the mantra “If you think it can’t be done, just watch us do it.” We work and play hard, but balance is important too. We celebrate the doers and the people who believe in themselves.

What you will be doing:

Staff Management:

• Develop a fun, motivated, and positive work environment.
• Working with Estate Manager and Winery Executive Chef to hire and train all food and beverage and tasting room staff to deliver consistent, exceptional guest experiences.
• Manage seasonal Supervisors and team of up to 30 seasonal staff to achieve high service standards and financial targets.
• Maintain and enhance a strong “wine culture” and quality image.
• Scheduling of all seasonal retail and patio staff

Administration Management:

• Report and reconcile all onsite retail, food, and wine sales on a daily, weekly, and monthly basis.
• Perform wine and retail inventory counts monthly.
• Manage supplier accounts and work with AP to ensure prompt payment of invoices.
• Assist Estate Manager with setting and monitoring performance on monthly and yearly sales and expense targets.
• Booking Private tour groups

Retail and Customer Service:

• Work with the Estate Manager to set the complete customer experience at the winery, including the development and introduction of best practice consumer experience ideas, systems and processes and train staff accordingly.
• Develop recommendations for programming to offer exciting experiences that make the winery stand out.
• Implement strategies to enhance retail sales opportunities.
• Work with Special Event Manager to create and execute winery event.
• Implementing all winery tasting experiences, group tours and special events
• Ensure that all winery retail spaces are maintained properly. Coordinate any required maintenance and roles with the responsible department. 
• Open and close the boutique (count floats, ensure checklists are complete, etc.)

Boutique Management:

• Responsible for daily operation of the boutique
• Bring new non branded items to Estate Manager for approval (with cost/profit)
• Maintain inventory of non-branded items
• Work with Estate Manager for seasonal planogram and execute

What you will bring:

• Must possess a passion for people and the wine and food industry.
• 1-3 Years previous supervisory or management experience along with related College/University education an asset
• WSET Certification an asset
• Demonstrated team player with the ability to work in high pressure situations.
• Good understanding of business and accounting practices/inventory/cost controls
• Computer knowledge of WORD, Excel, and Outlook Calendar Management, as well as accounting, inventory and point of sales programs.
• Excellent organizational, time management, interpersonal & communications skills

What We Offer:

• Competitive Salary and Bonus.
• Benefits and Pension Plan.
• Product Allowances.
• Training & Development Programs.
• Tuition Reimbursement.
• Commitment to Corporate Social Responsibility. 
• A chance to explore and learn more about the Wine industry.

Compensation: Budgeted Range – ($48,012-$66,017) The budgeted range takes into account several factors and qualifications that are considered in making compensation decisions including experience, education, training, licenses, certifications, and other business and organizational requirements. Base pay is only one component of the total rewards offering at Arterra.

The budgeted range will align with qualifications, including experience, education, training, licenses, certifications, and other business and organizational requirements.

We are committed to establishing a qualified workforce that reflects the diverse population it serves and we encourage applications from all qualified individuals. We are also committed to preventing and removing barriers to employment for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs.