Enterprise Renewal Manager, Public Sector

Enterprise Negotiation & Account Strategy Manage a diverse customer portfolio with concurrent renewal cycles and varying strategic priorities, maintaining depth of engagement across all accounts Lead complex contract negotiations with C-suite and legal representatives at enterprise customers, structuring multi-year agreements that reflect competitive market dynamics while protecting company economics Develop sophisticated account strategies that anticipate organizational changes, procurement cycles, and budget constraints within each enterprise customer Make independent decisions on renewal terms, pricing structures, volume commitments, and custom contract provisions based on customer financial position, competitive threats, and strategic importance Analyze competitive positioning and market conditions within each account to inform negotiation approach, pricing strategy, and long-term deal structure Partner across UKG's cross-functional teams to coordinate renewal strategy and ensure consistent customer messaging Analyze customer financial performance, organizational changes, and strategic initiatives to assess renewal risk and identify proactive intervention opportunities Manage contract economics across large, complex accounts by strategically applying discounts, volume commitments, and implementation support to optimize territory margin while maintaining competitive positioning Maintain comprehensive account intelligence, competitive assessments, and negotiation documentation to inform decision-making and provide management visibility into territory strategy Build and maintain executive-level relationships with C-suite, procurement, and legal contacts at enterprise customers to understand long-term strategic direction and organizational priorities Serve as subject matter expert on contract structures, commercial terms, and market standards within the enterprise HR/Payroll space Bachelor's degree 6+ years of professional experience negotiating and managing enterprise software renewals, contracts, or accounts Demonstrated expertise navigating complex enterprise procurement environments with multiple stakeholders and decision-makers Proven negotiation skills in structuring and closing complex multi-year enterprise agreements Strong analytical and commercial acumen with ability to evaluate customer financial position, competitive threats, and deal economics Proven ability to build and maintain executive-level customer relationships and influence outcomes across organizations Deep familiarity with HR/Payroll solutions, market dynamics, and competitive positioning within the enterprise space Demonstrated experience managing renewals or contracts with government/public sector customers, including familiarity with government procurement processes, budget cycles, and compliance requirements specific to public sector environments Experience managing customer territories or revenue responsibility in enterprise software/SaaS environments Background in contract negotiation, legal, procurement, or business strategy Track record of managing large account renewals ($50M+ in revenue) or enterprise customer expansion Experience in solution-based selling and structuring value-based commercial agreements Knowledge of enterprise HR/Payroll market, key competitors, and industry trends Experience with predictive analytics, customer financial modeling, or buyer decision-making processes