Pool Attendant

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Opened in 2008, Four Seasons Hotel Macao has become a coveted destination for both business and leisure travelers who seek exceptional and personalized services. Its numerous awards and satisfied customers attest to its excellence. In October 2020, Four Seasons Hotel Macao introduced The Grand Suites, an all-suite tower that took the concept of luxury and bespoke services to new heights. With the addition of 289 suites, the Hotel's room count increased to a combined total of 649 keys, making it the largest property within the Four Seasons group. Situated at the heart of the Cotai Strip, the hotel provides an elegant oasis with elite entertainment, high-end shopping, world-class dining, and the indulgent pampering that defines Four Seasons.

Applicants must hold a Macao ID due to work permit restrictions.

About the role:
The Pool Attendant is responsible for providing proper and safe operation and care of swimming pool.

What you will do:

• Provide information and assistance to hotel guests as requested, give them an orientation, have them registered and is familiar with all hotel services and hours of operation.
• The ability to work closely with the Engineering department to administer preventive maintenance procedures and to limit equipment down time by ensuring proper use and care.  The ability to report equipment malfunctions promptly and accurately.
• Pick up, stock, restock, and drop off towels, juices, fruits, and other items or amenities needed in the area to provide guests with Four Seasons’ standard service.
• Respond and act quickly in a typhoon situation.
• Handle any guest inconvenience or complaint swiftly, with a smile and to the satisfaction of the guest.

What you bring:

• Ability to communicate in English and Cantonese or Mandarin languages related with their jobs
• A minimum of a high school or equivalent education
• Pleasant and caring attitude toward the guest
• Able to work flexible hours

What we offer: 

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals

Schedule & Hours:

• 48 Hours weekly
• Work on shift