- Location
- MIGUEL HIDALGO, DF, MX
- Type
- Full-time
- Department
- Operations
- Experience
- 1+ years
- Closing date
- Today
- Source
- iCIMS
Description
Overview
CAREERS TO SMILE ABOUT
At PepsiCo, you’ll discover a place where our mission is to create smiles around the world. With a portfolio of more than 500 beloved brands including, Gatorade, Lay’s and Quaker, our work touches millions of people every day.
At the heart of the company is a team of thinkers, creators, and problem-solvers who collaborate to innovate and turn ideas into action. Driven by innovation and a focus on creating joyful moments through food and drinks, our decisions are guided by consumer centricity, creating opportunities for our associates to do meaningful work and make a lasting impact in the communities we serve.
Whatever your role, you’ll be part of a global community that values your ideas and empowers you to make an impact, on your career and on the world around you.
Responsibilities
The Opportunity
As a Telematics Analyst within Global Transportation, your will be responsible for managing telematics data on the MyGeoTab platform and delivering reports to service recipient departments across multiple countries. This position reports to the LD&T Planner (LATAM Telematics Supervisor).
Your Impact
As Telematics Analyst within Global Transportation your functions would consist of …
- Processing customer requests from different countries receiving the service. These requests will involve data entry for users and vehicles, application of rules for behavior identification, maintenance of general information, report generation, and other related activities.
- You will also participate in projects and processes related to telemetry, inventory, asset maintenance, monitoring safe driving practices, and management of all accessories related to telemetry and GPS.
- All administrative tasks will be performed on the geolocation platform, and reports will primarily be processed in excel app.
- Another key aspect of this role is providing excellent customer service to ensure a comprehensive understanding of requests, effective communication, and high customer satisfaction.
Qualifications
Who Are We Looking For?
- Technical knowledge in business administration/computer science, or Industrial Engineering (Technical Degree or bachelor’s degree).
- At least 1 year of experience in Geolocation platforms, customer service or transportation.
- Experience in incident registration platforms (tickets), creation and documentation of requests, monitoring and closing them.
- Analytical abilities for data validation and interpretation.
- Proficiency in using applications like Microsoft Excel, PowerPoint, and Word. (In Excel, the intermediate level is the minimum required).
- Basic / Intermediate use of Power Bi
- Basic English
- Strong written and verbal communication skills.
- Adaptability to work with different cultures in Latin America
- Qualities of responsibility and commitment.
- Problem-solving skills with the ability to follow up on issues.
- High tolerance for continuous change and working under pressure.
If this is an opportunity that interests you, we encourage you to apply even if you do not meet 100% of the requirements.
What can you expect from us:
- Opportunities to learn and develop every day through a wide range of programs.
- Internal digital platforms that promote self-learning.
- Development programs according to Leadership skills.
- Specialized training according to the role.
- Learning experiences with internal and external providers.
- We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others.
- Financial wellness programs that will help you reach your goals in all stages of life.
- A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle.
- And because your family is also important to us, they can also enjoy benefits such as our Wellness Line, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a work force and innovation for the organization.