Application Support Analyst

Theapexgroup

Feb 25, 2026

Location: Belgrade, Serbia
Type: Full-time
Department: Customer Service
Experience: 3+ years
Source: Workday

Description

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Application Support Analyst will maintain and support core line of business applications.

Key responsibilities

■

■Maintain and support core line of business applications.

■Configuration and set-up according to Business Requirements

■Vendor management and communication

■Monitor, troubleshoot and analyse issues within the Systems.

■Assist in client on-boarding and new systems Implementation projects

■Core systems major upgrades

■Documenting changes and design of the application

■Change management

■Provide sound, quality and technical guidance to clients and internal stakeholders

■Perform other tasks as necessary to support team development

■Any other duties in the scope of the role
that the company requires.

Skills / experience

■3 years or more experience in a support role

■Excellent team player

■Improvement initiatives

■Proactivity

■Performance and process driven mindset

■Root cause analysis

■Microsoft technologies and architecture

•SQL

•IIS

•Server platforms

■Good written and verbal communications skills (English)

■Highly motivated with ability to multitask

■FrontInvest / Capital Tracker system knowledge is a plus;

What we offer

■

■Work in a positive, dynamic environment

■Job training

■Possibility to travel

■Possibility for advancement

■Competitive salary and additional benefits

■Full time role - Monday to Friday

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

Skills

SQLChange Management

Application Support Analyst

Description

Skills

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