Software Development Engineer III - Full Stack Development (Platform Experience)

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, from marketing agencies to entrepreneurs to small businesses and beyond. Our platform empowers users across industries to streamline operations, drive growth, and crush their goals. HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages 470 terabytes of data distributed across five databases, operates with a network of over 250 micro-services, and supports over 1 million domain names.

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Every month, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

Learn more about us on our YouTube Channel or Blog Posts

The Platform Experience team plays a critical role in driving organizational growth by optimizing Time-to-Productivity (TTP) metrics across the platform. Our mission is to create seamless, high-impact experiences that accelerate customer success and increase trial-to-paid conversions.

We own and evolve two mission-critical growth products:

Onboarding – A no-code/low-code guided experience that enables customers to quickly

set up and derive value from the platform.

Launchpad – A conversion-focused enablement engine that helps customers activate key

features efficiently.

Both products are continuously optimized through data-driven experimentation and A/B testing,

allowing us to identify and implement the most effective solutions for customer conversion and

retention.

Additionally, we own Global Search, a high-performance system that enables users to search

anything across the platform in fractions of a second, ensuring speed, reliability, and

discoverability at scale.

Our systems directly impact growth, engagement, and customer satisfaction—making stability,

performance, and engineering excellence non-negotiable.