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Global AML Operations - Project Manager

Ghr

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Location
Charlotte, United States of America
Workplace
Onsite
Type
Full-time
Department
Operations
Seniority
Manager
Experience
3+ years
Education
High School
Source
Workday

Description

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for managing cross-functional and/or inter-departmental projects for Line of Business products, processes, functions, and employee readiness. Key responsibilities of the job include partnering with the business to develop a plan to sustain change, evaluating current methods, and developing strategies to implement changes and project improvements. Job expectations include overseeing projects, using appropriate tools to drive project completion, and serving as a secondary point of contact to department managers for critical change initiatives.


Responsibilities:

  • Oversees the execution of defined project tasks through tracking of deliverables and their statuses, developing project plans, and measuring progress against ongoing key performance indicators
  • Plans and organizes projects using appropriate tools and techniques, including Technology platforms used by client facing employees, change management tools, and risk and issue management tools to ensure efficient and effective project completion
  • Navigates across various Lines of Business and partner organizations, including Technology and Risk, leading them to negotiate decision making for efficient and effective resolution
  • Supports the adoption and sustainment of change initiatives and helps assess adoption risks
  • Develops, maintains, and reports on an overall integrated delivery plan, raising any risks, developing a mitigation plan, and escalating issues appropriately to respective stakeholders

Required Qualifications:

  • Minimum 3 years' experience in business process analysis, process optimization, project management, portfolio management, PMO, reporting, governance, or related disciplines. 
  • Strong analytical skills with the ability to interpret data, identify trends, and provide actionable insights to stakeholders.
  • Experience preparing executive-level reporting and presenting portfolio insights to senior management.
  • Excellent stakeholder management, communication, and facilitation skills.
  • Ability to coordinate across multiple teams and workstreams to provide a consolidated portfolio view.
  • Strong organizational skills with the ability to manage competing priorities in a fast-paced environment.

Skills:

  • Collaboration
  • Controls Management
  • Issue Management
  • Problem Solving
  • Project Management
  • Change Management
  • Written Communications
  • Active Listening
  • Drives Engagement
  • Prioritization


Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

 

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Skills

Project ManagementChange Management

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