Timekeeping/HR Operations Manager

About Williams-Sonoma DC - Olive Branch, MS

Since it was founded in 1956, Williams - Sonoma has grown from Chuck Williams’ single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams – Sonoma, Pottery Barn and West Elm.

Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources, operations, customer service, procurement, safety, analytics, inventory, risk management, maintenance, personalization, loss prevention, or home delivery – and are looking for a job with a strong opportunity for gaining new skills and for advancement – our Supply Chain Organization could be just the place for you.

Williams-Sonoma, Inc Supply Chain Overview

By managing resources responsibly, caring for our people, and uniting around our values, we lead our industry and are proud to be recognized for our continuous action and progress in the following areas: Barron's 100 Most Sustainable Companies; Forbes Best Employers for Women and Diversity; Newsweek America's Most Responsible Companies; and USA Today Customer Service Champions. These honors reflect that we are truly a people-first organization. 

• Over 4,000 Full-Time Associates across the Supply Chain
• 14.5M square feet of small parcel, personalization, furniture, and manufacturing space in the domestic US, Williams-Sonoma has developed an agile and capable distribution network consisting of the following:
  • Large package / furniture distribution centers located in Southern California, Northern California, Texas, Georgia, and New Jersey totaling 9.2M square feet plus another 1.2M square feet of standalone final-mile furniture hubs.
• Small package eCommerce distribution centers located in Mississippi and Arizona totaling 3.2M square feet, consisting of over 1,000 full-time associates and 1,500 seasonal/temporary associates in Mississippi
  • Sutter Street Manufacturing upholstery factories located in North Carolina and Mississippi totaling with over 1,400 full-time employees producing approximately $900 million to $1 billion in sales of upholstered furniture
• Transportation Department for Ocean, Air, Trucking, and Rail consisting of over 30 transportation professionals located in Memphis, TN
• 700 associates in our Sourcing offices in 10 countries in Asia and Europe including China, Vietnam, Singapore, India, Italy, and Turkey

 

The Timekeeping/HR Operations Manager position is located in Olive Branch, MS.

You’ll be excited about this opportunity because you will.... 

Timekeeping & Payroll Input Administration

• Lead the collection, review, validation, approval, and timely submission of Supply Chain timekeeping and payroll-related information to Corporate Payroll.

• Oversee timekeeping processes, including timecard review, missed punches, schedule and attendance corrections, overtime, premium pay, leave coding, and other information that
impacts payroll processing.

• Manage and monitor the work of direct reports responsible for timekeeping, payroll inputs, and associate records.

• Establish clear work standards, review processes, and accountability measures to support timekeeping accuracy, complete payroll inputs, and timely submission to Corporate Payroll.

• Review associate and timekeeping changes that affect payroll, including new hires, transfers, promotions, pay changes, terminations, deductions, leave status, and other associate record
updates, ensuring changes are accurately documented and submitted through the appropriate
process.

• Investigate and resolve timekeeping and payroll-input discrepancies, partnering with Corporate Payroll, Finance, HRIS, Benefits, and Operations as appropriate.

• Monitor timekeeping and payroll-input accuracy, identify recurring exceptions and root causes, and implement corrective actions and controls with the appropriate process owners.

• Maintain complete and accurate timekeeping records, payroll-submission documentation, and supporting approvals in accordance with company requirements and applicable regulations.

• Respond to escalated associate and leader questions regarding timekeeping, pay-impacting information, deductions, timekeeping corrections, and related processes, escalating matters to
Corporate Payroll when appropriate.

• Support payroll audits, compliance reviews, year-end activities, and requests for timekeeping or payroll-input documentation in partnership with Corporate Payroll.

Check out some of the required qualifications we are looking for in amazing candidates….
 

•  Bachelor’s degree in Human Resources, Business Administration, or equivalent experience may be considered.
•  At least five years of progressive experience in HR operations, timekeeping, payroll-input administration, associate records, or a related field.
•  Experience leading payroll or timekeeping processes in a multi-site, distribution, manufacturing, or high-volume operating environment.
•  Experience managing and developing a team, preferably with responsibility for multiple direct reports.
• Working knowledge of timekeeping administration, payroll-input processes, HR systems,associate records, wage and hour requirements, and controls that support accurate payroll processing.
•  Demonstrated experience resolving timekeeping or payroll-input discrepancies, researching associate data issues, and managing sensitive information.
•  Experience providing associate relations guidance, manager coaching, and performance management support.
• Strong analytical and problem-solving skills with the ability to identify root causes and drive issues through resolution.
•  Strong organizational skills and ability to manage multiple deadlines in a time-sensitive environment.
•  Proficiency with Microsoft Office, including Excel; experience with HRIS and timekeeping systems required.
•  Strong written and verbal communication skills.
•  Ability to exercise sound judgment, maintain confidentiality, and handle sensitive associate matters with professionalism.

 

We prefer some of these qualities as well….
 

• Experience with Oracle, UKG, Kronos, or other enterprise HRIS and timekeeping systems.
•  Experience supporting timekeeping and payroll-input processes for a large hourly workforce.
• Experience in distribution center, logistics, manufacturing, or supply chain operations.
• Knowledge of federal and state wage and hour requirements, leave administration, timekeeping
• compliance, and payroll-input controls.
• Experience supporting internal or external audits.
• Experience developing timekeeping and payroll-input controls, standard operating procedures,
• and process-improvement initiatives.
• Experience leading associate relations investigations and progressive discipline processes.
• Experience working in a union-free, multi-site, or rapidly changing operational environment.

 

Our company benefits are second to none in the industry….
 

• Generous discount on all Williams-Sonoma, Inc. brand products
• 401(k) plan and other investment opportunities
• Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance
• For more information on our benefits offerings, please visit MyWSIBenefits.com
• To learn more about our Supply Chain culture and regional associate events, please visit: https://shorturl.at/R3OAX (Login credentials may be required)

EOE