Sr. Staff Technical Program Manager

Lead and inspire cross-functional teams through excellent communication and negotiation skills, effectively collaborating with executives and stakeholders to drive consensus and alignment on objectives, scope, and deliverables, consistently advocating for the best interests of the organization while maintaining positive relationships. Provide strategic guidance and insight to support decision-making through data-driven analysis and your knowledge of industry trends, organizational priorities and technology and architecture trends. Drive program management excellence by leading the planning, execution, and delivery of complex programs by managing cross-functional teams, ensuring adherence to timelines, budgets, and quality standards, while ensuring programs are aligned with business objectives. Foster an outcome-based strategy and culture by demonstrating strong leadership skills, promoting a culture of collaboration, accountability, and continuous improvement, and championing best practices in program management and execution. Exhibit exceptional organizational skills by effectively balancing multiple priorities and dependencies and managing risks and mitigating issues. Manage resources effectively, optimizing resource allocation across programs to ensure the efficient and effective use of resources while delivering maximum value to the organization. Demonstrate strong problem-solving skills by identifying and resolving critical issues, leveraging your professional and technical expertise to implement innovative solutions. Bachelor's degree in Computer Science, Engineering, or a related field 8+ years experience as a Technical Program Manager or similar role, with a track record of successfully delivering complex software projects in a SaaS-based environment. Strong understanding of Agile practices, including SAFe, Scrum, LPM, and DevOps. Demonstrated expertise in strategic thinking and decision-making abilities. Excellent leadership and interpersonal skills, with the ability to inspire and motivate cross-functional teams. Exceptional problem-solving abilities and a keen attention to detail. Excellent communication skills, both verbal and written, with the ability to convey technical concepts across all levels with an organization towards common goals. Able to perform in a hybrid-office role, requiring three or more days per week in the office Master's degree in Computer Science, Engineering, or a related field Experience with UKG Product Suites, Tax Services, Service Products or corePayment Solutions services. Ability to leverage a customer-centric lens to represent the customer's needs and preferences, where applicable Out-of-the-box thinker and results-driven problem solver, who is excited to dive into tough problems, and committed to delivering clear business outcomes. Having a continuous learning approach, including the ability to ask relevant questions to understand requirements and context, as well as ability to receive and incorporate feedback Preferred certifications include: PMP, PgMP, PMI-ACP, CSM, LPM Key Capabilities Value Orientation: Links delivery directly to measurable outcomes. Strategic Alignment: Connects daily execution to long-term business goals. Business Acumen: Understands P&L, customer value, and ROI levers. Technical/Product Literacy: Fluent in engineering and product trade-offs. Problem Solving & Advisory: Uses data and logic to shape strategy and execution. Agility & Continuous Improvement: Adapts and improves iteratively. Driver of Results: Relentless focus on achieving outcomes. Stakeholder Influence: Builds alignment across diverse senior stakeholders. Talent Development: Elevates teams and grows future VRLs. Success Measures % of initiatives meeting or exceeding business value targets Time-to-value reduction across key programs Adoption and utilization rates of delivered solutions Executive stakeholder satisfaction and confidence Demonstrated uplift in team maturity and delivery culture