Smart Water Metering and Network Technician-Geita

Job Purpose

The successful candidate will provide technical and field support for the region of Geita for deployment and testing of smart water meters and their associated communication networks and monitoring systems.

The role requires a strong foundation in IT, computer networks, and communication technologies, combined with practical troubleshooting skills and the ability to work at customer sites.

The technician will help ensure that smart meters communicate reliably with the central monitoring platform and that accurate meter readings and associated data are transmitted, received, and recorded.

 

Responsibilities

A. Smart Water Meter Installation and Configuration

• Assist in the installation, configuration, commissioning, and testing of smart water meters and associated equipment.
• Support the integration of smart meters with communication devices, gateways, data concentrators, and monitoring platforms, as applicable.
• Verify meter identification, communication settings, connectivity, and data transmission. Assist with physical installation checks and basic troubleshooting of meter-related issues.

 

B. IT, Networking and Communications

• Configure and troubleshoot basic network equipment, including routers, switches, wireless devices, and communication gateways.
• Understand TCP/IP networking, IP addressing, subnetting, DNS, DHCP, and basic network diagnostics.
• Test and troubleshoot communication links between smart meters, gateways, servers, and cloud-based platforms.
• Assist with cellular connectivity, SIM configuration, APN settings, and mobile network signal testing where applicable.
• Support wireless or IoT communication technologies used by the deployed solution, such as LoRaWAN, NB-IoT, LTE/4G, or RF-based communication, depending on the equipment selected.
• Identify and document communication failures, network interruptions, weak signals, and data transmission issues.

 

C. Testing, Monitoring and Data Validation

• Conduct functional tests to verify that meters transmit readings and that the data is correctly received by the monitoring platform.
• Monitor meter connectivity,dataavailability, reading intervals, and communication performance.
• Assist in identifying discrepancies between physical meter readings and readings displayed on
• the platform.
• Maintain records of installed meters, device IDs, communication status, test results, and outstanding technical issues.
• Escalate complex hardware, software, network, or integration issues to the relevant technical specialists.

 

D. Field Support and Troubleshooting

• Conduct site visits for installation, inspection, testing, maintenance, and fault resolution.
• Diagnose and resolve routine hardware, connectivity, configuration, and data transmission problems.
• Coordinate with GEUWASA personnel and other project stakeholders during field activities.
• Follow approved installation procedures, health and safety requirements, and customer-site rules.
• Support the project team in demonstrating the solution and addressing technical issues identified during the POC.

 

E. Documentation and Reporting

• Prepare daily activity reports and installation and commissioning records.
• Maintain an updated inventory and status register of meters, gateways, communication equipment, and related accessories.
• Record faults, corrective actions, test outcomes, and recommendations.
• Assist in preparing technical reports and evidence of POC performance for management and customer review.
• Provide regular progress updates to the Project Manager and Operations Manager.

 

Requirements

• Certificate or Diploma in Information Technology, Computer Science, Telecommunications, Electronics, Networking, Electrical Engineering, or a related technical discipline.
• A solid understanding of computer networking and communication systems.
• Practical knowledge of configuring, testing, and troubleshooting IT and network equipment.
• Ability to install and configure hardware, diagnose faults, and follow technical procedures.
• Good computer skills, including Microsoft Excel, Word, and basic technical reporting.
• Good analytical and problem-solving skills.
• Ability to work independently in the field and as part of a project team.