CE- EVENT SERVICES SUPERVISOR (ARTS CENTER)

At the Coppell Arts Center, memorable experiences start with a supported, empowered team. We’re seeking an Event Services Supervisor who is excited to build trust, coach growth, and create opportunities for others to lead and succeed. 

You’ll lead the Event Services team in managing venue rentals and events, setting priorities, planning staffing, overseeing budgets, and supporting client and vendor relationships. Through clear direction, coaching, and coordinated planning, you’ll equip your team to deliver successful events while growing rental opportunities and strengthening community connections.

Opportunity Description

The Event Services Supervisor is a regular, full-time, exempt position working an average of 40 hours per week, typically during Monday–Friday business hours with evenings and weekends required for events. Weekday hours are adjusted to accommodate event schedules, though operational needs may occasionally require additional hours. Regular attendance is essential.

Pay Plan

• Min: $61,727 ($29.68)
• Mid: $75,602 ($36.35)
• Max: $89,499 ($43.03)

• November 13-29: Accepting Applications
• November 30-December 4 : Application Material Review and Technical Phone Screenings
• December 7-11: Selected candidates are invited to participate in a DISC Assessment and Panel Interview.
• December 14-18: Interview Experiences

For application support or to check the status of your application, contact the Employee Experience team by calling 972-304-3699.

• Bachelor’s degree in Theatre, Arts, Sports and Entertainment Management, Hospitality Management, or a related field.
• 5+ years of experience in event planning and operations, venue management, hospitality, catering and banquet operations, facility rentals, or a related area. Relevant settings may include performing arts centers, hotels, convention centers, sports and entertainment venues, or other facilities hosting a variety of events.
• 2+ years of supervisory experience providing day-to-day work direction and support to staff, including scheduling, training, coaching, and performance feedback.
• Experience coordinating events from initial inquiry through completion, including working with clients, coordinating vendors and event logistics, and supporting successful event-day operations.
• Experience with rental sales or event bookings, contracts, payments, and budget tracking, along with a commitment to responsive client service and welcoming guest experiences.
• Must have a valid Texas Driver’s license with a good driving record.

Knowledge

• Knowledge of event operations in high-volume performing arts centers, convention centers, sports venues, or live entertainment venues.

• Knowledge of technical event operations, including audio and visual equipment.

• Knowledge of employee selection, training, performance evaluation, and disciplinary processes.

• Knowledge of basic accounting principles, financial management, and budget management.

• Knowledge of event safety procedures and staff training principles.

Skills

• Proficient in Microsoft Office Suite and skilled in using event management and diagramming software.

• Strong leadership and team-building skills with a collaborative, inclusive, and service-oriented approach.

• Strong organizational, time management, and project coordination skills.

• Excellent written communication, public speaking, and presentation skills.

• Strong customer service and interpersonal skills when working with diverse populations.

• Skilled in conflict resolution and tactfully addressing staff concerns, client complaints, and sensitive public relations matters.

Abilities

• Ability to work independently, prioritize competing needs, and meet deadlines.

• Ability to manage multiple events and projects simultaneously from concept through completion.

• Ability to provide work direction and support to staff, review work quality, and support employee development and accountability.

• Ability to interpret documents, prepare event reports, and present information clearly and effectively.

• Ability to think quickly and communicate clearly with City officials, employees, clients, sponsors, and community members.

• Ability to build and maintain effective working relationships with staff, vendors, clients, and guests.

The mission of Coppell Community Experiences is to cultivate community by creating diverse opportunities to connect through shared experiences. Though the City is only 14 square miles, our team takes pride creating unique experiences and a special look and feel in our parks and facilities. We maintain a small town feel in a large metro area, providing connectivity to nearby communities, while building close-knit relationships through nature and recreation.

The department manages and maintains 545 acres of park land, nature preserves, cemetery, and all city grounds. Facilities include The CORE, Wagon Wheel Tennis & Pickleball Center, the Coppell Senior and Community Center at Grapevine Springs, the Biodiversity Education Center, Cozby LIbrary & Community Commons, Rolling Oaks Memorial Center and the Coppell Arts Center. We work closely with citizens to bring their dreams to life. Community partnerships have resulted in three community gardens, a dog park, a healthy living initiative, and public art in the park.

Our vision to create a community connected through people, parks and programs aligns with the National Recreation and Park Association's (NRPA) philosophy of creating equitable, healthy and sustainable communities.