Technician

Contingent Opportunity | Vienna, VA | Secret Clearance 

About Aretum 

Aretum is a mission-driven organization committed to delivering innovative, technology-enabled solutions to our customers across defense, civilian, and homeland security sectors. Our teams work at the intersection of strategy, technology, and transformation, helping agencies solve their most critical challenges. We believe in investing in our people and creating a culture where collaboration, inclusion, and professional growth are at the forefront. 

Job Summary 

Aretum is seeking a Technician to install, configure, maintain, and troubleshoot user devices, software, and supporting IT infrastructure. The successful candidate will collaborate with government and contractor stakeholders, deliver accurate work products, and follow applicable federal customer procedures. 

Due to the nature of our work as a federal consulting organization, employees may be expected to handle Controlled Unclassified Information and must adhere to applicable safeguarding and compliance requirements. 

Responsibilities 

• Provide desktop, endpoint, peripheral, and end-user technical support. 
• Conduct site surveys and coordinate installation schedules, site readiness, and deployment plans. 
• Install, configure, test, maintain, and troubleshoot computer hardware, software, and communications equipment. 
• Support physical network connectivity, cabling installation, and equipment configuration. 
• Review equipment capabilities, document hardware specifications, and support acquisition recommendations. 
• Maintain configuration records, installation results, tickets, and troubleshooting documentation. 
• Train personnel in correct and secure use of hardware and software.