Front Desk Receptionist- On call

Description

Greet with a smile. Own the details. Make every member feel welcome.  

Cherokee Town & Country Club, one of the nation's premier private clubs, is seeking an On Call Fitness Front Desk Receptionist to join our Family, Swim & Fitness team in Atlanta, GA.  

This role is about more than checking people in. You're the first face members see when they walk into our Fitness Center, and you set the tone for their visit. You'll greet members, answer questions, schedule appointments, and keep the front desk running with a sense of urgency and attention to detail.  If you enjoy helping people and take pride in the details, we'd love to meet you.  

WHY THIS ROLE IS DIFFERENT  

The First Hello — You're the first person members meet in the Fitness Center, and your welcome shapes their whole visit. 

WHAT YOU'LL DO  

• Greet all members in a professional and courteous manner, in person and over the phone. 
• Complete opening and closing duties for each shift you work. 
• Schedule members for fitness programs and appointments, and process billing for Swim and Fitness services. 
• Assist guests with check in, guest registration, locker requests, and food and beverage service. 
• Handle the sale and redemption of Fitness gift certificates. 
• Maintain accurate records of all sales and complete the daily sales report. 
• Update communication logs and relay messages and information to staff, members, and guests. 
• Monitor security cameras in all fitness areas to ensure security and member safety. 
• Make sure the proper channel and frequency are used for all AV equipment in the Fitness Center. 
• Keep the reception desk presentable, well organized, and stocked. 
• Help keep the Fitness facilities clean, stocked, and organized. 
• Ensure compliance with Club rules and policies throughout the Fitness Center. 
• Perform other related duties as assigned by the Family, Swim & Fitness Management Team. 

Requirements

WHAT WE'RE LOOKING FOR  

• A friendly, courteous, and hospitable personality. 
• Excellent oral communication and organizational skills, with well spoken English. 
• Strong attention to detail. 
• Ability to work well with people and function as part of a team. 
• High school diploma or equivalent. 
• Proficiency with the Microsoft Office suite. 
• Experience operating a multi-line switchboard. 
• Club experience preferred but not required. 
• First Aid/CPR/AED certification preferred but not required. Certification can be obtained after hire.  

SCHEDULE This is an On Call position.  

YOUR BENEFITS & PERKS  

• Free meals while on duty 
• Free parking 
• Uniform provided, based on department and position 
• Free employee golf on most Mondays 
• Employee recognition and appreciation events 
• MARTA commuter discount  

THE CHEROKEE DIFFERENCE  

Chartered in 1956, Cherokee Town & Country Club is recognized as one of America's premier private clubs, with locations in Buckhead and Sandy Springs.  

We're in the happiness business, and sometimes it's the smallest details that make the biggest difference, like a warm greeting, a quick answer, or a front desk that's always ready.  

Guided by the Cherokee Standard, we value team members who bring a "What can I do? How can I help?" attitude and take genuine pride in serving others.  

If you're friendly, organized, and take pride in making people feel welcome, we want to meet you.  

Apply today and become part of the member experience at Cherokee Town & Country Club.