Head of Commercial Strategy, Pulse

We are seeking a Head of Commercial Strategy to work with the General Manager to establish Pulse, Sword's AI care for cardiometabolic health solution,  as the category leader across health plans, self-insured employers, brokers, consultants, and platform partners. This is not a quota-carrying sales role. This is a high-impact individual contributor leadership role. You will not manage a team, but you will be expected to drive outsized strategic impact through personal expertise, relationships, and influence across the organization. The role is focused on market positioning, competitive differentiation, pipeline generation, and commercial intelligence that ensures Pulse wins against every incumbent in the cardiometabolic space.

Pulse represents Sword's expansion into the highest-cost chronic condition category in the U.S., hypertension, pre-diabetes, diabetes, and GLP-1 support,  powered by a three-way AI care model between the member, an AI health specialist, and a human health specialist. The Head of Commercial Strategy will be the external face of Pulse's commercial narrative and the internal voice of the market, shaping how the product is positioned, how the pipeline is built, and how the product itself evolves to win.

This role is critical to our success. You will determine how health plans, brokers, consultants, and employers perceive Pulse relative to every alternative on the market. You will ensure our sales teams walk into every room with an unfair advantage — the positioning, the proof points, the relationships, and the market intelligence to win at north of 75-80% against established cardiometabolic solutions like Hello Heart, Omada, Teladoc, Virta, and Vida. You will also close the loop from market to product, ensuring what we build reflects what the market needs to see us as the unambiguous category leader.