Manager Accounts Receivable

The Manager, Accounts Receivable (A/R) is responsible for overseeing all aspects of the accounts receivable function to ensure timely and accurate billing, collections, and cash application. This role provides leadership to the A/R team, establishes and enforces policies and procedures, and partners with internal departments to resolve billing issues and improve processes. The Manager ensures compliance with organizational standards, regulatory requirements, and best practices while driving efficiency, accuracy, and customer service excellence.
The ideal candidate brings strong leadership skills, a deep understanding of A/R operations, and the ability to analyze data, resolve complex issues, and support organizational financial goals.

Position is on site M-F

MAJOR RESPONSIBILITIES & DUTIES:

Manages non-medical accounts receivable and billing administrative functions and staff.

• Ensures timely and accurate preparation and delivery of customer invoices.

• Ensures payments are applied promptly and accurately.

• Prepares contract rate changes and additions within ERP software to ensure correct month-end billing processes.

• Prepares month-end billing records and oversees month end revenue recognition processes.

• Monitors outstanding AR balances, unapplied payments, and credit balances to ensure timely handling to meet the needs of the organization and its customers.

• Manages the employee receivable function organization-wide.

• Reviews and recommends customer accounts for potential collection activities.

• Monitors outstanding receivables and develops strategies to reduce aging.

• Prepares reports required by various contracts and agencies.

• Verifies general ledger and accounts receivable subsidiary balances monthly.

• Collaborates with business partners in departments such as Youth Care, Healthcare, Support Services, and Legal.

• Develops, implements, and maintains AR policies, procedures, and internal controls.

• Identifies opportunities to streamline processes, reduce errors, and improve automation.

• Ensures invoicing and collection procedures comply with regulatory and legal standards.

• Leads, mentors, and develops the AR team, providing coaching, training, and performance feedback.

• Responsible for the coordination of the AR record retention process.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong understanding of accounting principles, AR best practices, and internal controls.

• Exceptional analytical and problem‑solving skills.

• Ability to manage competing priorities in a fast-paced environment.

• Excellent communication and customer service skills.

• Proficiency with accounting/ERP systems.

• Proficiency in Excel and financial reporting tools.

REQUIRED QUALIFICATIONS:

• Bachelor's degree or equivalent in Business Administration, Finance, or Accounting required.

• Minimum 5 years of proven work experience, including accounts receivable, billing, collections management required.

• Demonstrated financial reporting experience, specifically with general ledger analysis related to accounts receivable activities required

• Demonstrated hands-on experience with accounting software, specifically ERP software platform(s) required.

PREFERRED QUALIFICATIONS:

• Minimum 2 years supervisory experience preferred.

• Workday system experience preferred.

• Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization.

• Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission.

PHYSICAL REQUIREMENTS, EQUIPMENT USAGE, WORK ENVIRONMENT:

• Position is relatively sedentary in a normal office administrative environment involving minimum exposure to physical risks.  Will use office equipment such as a computer/laptop, monitor, keyboard, and a general workstation set-up.

Care and respect for others is more than a commitment at Boys Town – it is the foundation of who we are and what we do.

At Boys Town, we cultivate a culture of belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.

About Boys Town:

Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference.

Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities.  A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location.  Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs.   Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider.  We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition reimbursement, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life.

This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at 1-877-639-6003.