- Location
- Glasgow
- Type
- Full-time
- Department
- Legal
- Seniority
- Senior
- Education
- Master
- Source
- Pinpoint
Description
Paralegal/Senior Paralegal - motor
Department: Legal
Employment Type: Permanent - Full Time
Location: Glasgow
Description
Key Responsibilities
- Create initial case strategy following Client Guidelines and review of information available
- Run Scottish court credit hire litigation to point of final evidential hearing/trial
- Undertake discussions and negotiations with Insured, Insurer and Third Party Solicitors to pursue the rapid and appropriate settlement of cases and the apportionment of cost
- Timely and accurate maintenance of all case management, billing and management information systems to ensure completeness of records and aid business decision making
- Allocate funds to the appropriate client accounts as per agreed procedures to ensure the client and Keoghs receive appropriate payments
- Dealing with correspondence and telephone calls
- Undertaking periodic reviews of files in line with Client requirements
- Updating reports
- Meeting agreed performance targets
- Ensuring files are kept within ISO 9001 guidelines
- Provide written updates by email or letter to clients detailing case activity to ensure that they receive up to date and accurate information about progress when requested
- To ensure compliance with the SRA Standards & Regulations
Skills, Knowledge & Expertise
• Previous experience of handling own caseload
• Good standard of education – 3 GCSE’s grade C or above or equivalent including Maths, English & Science as a minimum.
• Good telephone negotiation skills
• Have an understanding of case law and litigation practice & process and CPO
• Ability to use own initiative
• Ability to plan and prioritise workloads
• Excellent listening and verbal communication skills
• Ability to make decisions
• Ability to remain calm under pressure
• Ability to follow work processes and keep to strategy yet flexible enough to adapt to change
• Proficient IT skills
• Adhere to the Keoghs Values
Desirable
• Previous experience in credit hire a minimum either defendant (preferable) or claimant.
• Knowledge / experience of the litigation process
• Some knowledge of Road Traffic Accidents (RTAs)
• Experience of Indemnity Principles