Women, Infants, and Children (WIC) Certifying Specialist (Office of Community Care & Empowerment [OCCE] Dept.) *Bilingual Preference* (Multiple Vacancies & Locations) (Non-Civil Service)

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Job Summary

Under the direct supervision of the Area Supervisor, is responsible for the supervision and management of assigned WIC clinic operations and determining WIC Program eligibility and providing Value Enhanced Nutrition Assessment to WIC applicants. Applies the Power of Influence (P.0.1.) principles when interacting with WIC participants and staff.

Job Description
 

Position Overview

Under the supervision of the Supervisor, collects and records anthropometric, biochemical and health history data for WIC Program applicants. Support and promote a culture of breastfeeding. Determines program eligibility of WIC Program applicants and provides Value Enhanced Nutrition Assessment to WIC participants.

Essential Functions

• Audits health history questionnaire and identifies low risk factors according to program policies and procedures.

• Provides Value Enhanced Nutrition Assessment to low risk WIC Program participants, as required by WIC Program policies and procedures.

• Applies the Power of Influence (P.O.I.) principles when providing WIC services.

• Issues referrals according to LA High-Risk policy and to other appropriate health and social agencies.

• Approves the issuance of contract and non-contract formulas to WIC participants according to Program policies and procedures.

• Teaches group nutrition education, pregnant and breastfeeding classes, as necessary.

• Performs clerical duties in areas of eligibility, benefits, laboratory, and reception.

• Informs WIC Participants of the benefits of breastfeeding and assists with breastfeeding concerns and/or problems.

• Counsels pregnant and breastfeeding moms, gathers information, and answers breastfeeding questions to help them avoid common breastfeeding problems. 

• Supports women during a normal breastfeeding experience.  Identify breastfeeding experiences that are not the norm and make an immediate, referral per the Staff Breastfeeding Referral Protocol.

• Refers WIC participants to appropriate health care provider and documents follow-up. 

• Issues breastfeeding equipment (electric breast pumps, manual breast pumps) and aids (nursing pads, large flanges) according to policies.

• Participate in nutrition and breastfeeding training/meetings.

• Performs other duties, as assigned by supervisor.

Minimum Qualifications

Education

High School Diploma, GED.

Experience

One year of WIC experience.

Licenses and Certifications

State of Texas Driver's License.

Preferences

Bilingual language skills in English/Spanish/Asian preferred.

*Minimum Qualification Notation: ALL qualifying information (including education, experience, and licenses and certifications listed in the minimum qualifications section) must be included in the application to be considered for this position.

Information included in any attachments (such as the resume) is in addition to, not in lieu of application information.

Knowledge, Skills and Abilities

• Knowledge of City policies and procedures.

• Knowledge of the Power of Influence (P.O.1.) principles when providing WIC services.

• Knowledge of WIC program and working with women, infants, and children.

• Knowledge of customer service and program information.

• Knowledge of basic computer skills and ability to complete automated transactions.

• Ability to work with computers and provide information.

• Ability to communicate program standards and provide leadership and oversight.

• Ability to evaluate applicants and direct to appropriate resources.

• Ability to complete WIC nutrition modules during probationary period.

• Ability to complete WCS training program per state policy.

• Ability to complete LA Breastfeeding promotion training, as assigned.

• Ability to Communicating effectively verbally and in writing.

• Ability to Establishing and maintaining effective working relationships.

• Ability to work some Saturday’s and evenings.

Salary Range

 

$21.67 - $23.60

 

The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.

City of Dallas is an Equal Opportunity Employer.