- Salary
- $21 – $22/hr
- Location
- Farmers Branch, TX · Work From Home
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Customer Experience
- Experience
- 2+ years
- Education
- High School
- Source
- Lever
Description
We are seeking dedicated professionals who are passionate about delivering exceptional service and making a difference in the customer service process.
At this time, a Customer Experience Representative (CX Operations Specialist) is needed to assist with loading and balancing all incoming contracts and payments into the administrative system in a timely manner. Assists with customer and dealer cancellations and contract inquiries. Works under immediate supervision, relying on instructions and pre-established guidelines to perform job functions. In this role, you play a crucial role in protecting the interests of the administration company by following the guidelines of each contract Protective administers while providing knowledge to the customers and dealers.
Work Schedule: Monday- Friday, 8:00am - 4:30pm CST.
** LOCAL APPLICANTS WILL BE CONSIDERED FOR INTERVIEW (Farmers Branch, Dallas area applicants) **
Starting range of pay: $21.00 - 22.00 per hour, depending on experience! Protective offers a Comprehensive Benefits Package!
Applicants considered for interview with have:
- Have the ability to work in a fast-paced environment
- Be proficient in Microsoft Office programs such as Outlook, Excel, and Word
- Be detail-oriented, accurate, and highly organized
