Packing Hall Supervisor

 

 

Quality – Teamwork – Efficiencies – Pride – Ownership

Packing Hall Supervisor

Reports to: Production Manager Department: 70250 - Packaging Subordinates: Packing Hall Operators Revision date: March 2025 Document control: UKPH03

 

Purpose Here at INW Bee Health, we pride ourselves on our people, we are passionate about their growth and development within the Company. As the Packing Hall Supervisor, you’ll be responsible for all work in and around the Packing Hall under the direction of the Production Manager. The role requires the individual to be a strong people manager, who can effectively manage, coach and guide the packing hall team. The role includes the effective management of product packaging, providing accurate and timely provision of packaging, documentation, and stock management. In the role you will need to demonstrate visible leadership of the teams to sustain a focus in achievement of targets, safety and the highest of compliance to standards. The Company INW Bee Health is one of the leading UK vitamin, mineral and supplement manufacture specialising in private label and contract manufacturing for some of the world’s largest brands and retailers. INW Bee Health work with the finest ingredients sourced from around the world to provide customers with the most advanced formulas nutritional science has to offer. As part of the wider INW Group, INW and INW Bee Health combine decades of ground-breaking biomedical research experience with a legacy of world-class production. Our unparalleled product development, marketing and sales solutions, and IP management are designed to drive our bottom line. From our state-of-the-art facility in Bridlington our private label service enables companies of any size to develop and deliver an extensive range of vitamins and supplements, such as tablets, hard shell capsules, soft gel capsules, liquids, gels, creams, and powders all with quality control and great service standards central to all our activities. We are proud of our history and culture and believe in our business values of, Quality, Teamwork, Efficiencies, Pride, Ownership and Professionalism are reflected through our people.

 

 

Responsibilities The Packing Hall Supervisor is enthusiastic and hardworking, with experience in all aspects of the packing process, have a good attention to detail and excellent communication skills. General / Operational Responsibilities:

• Strong and effective management of the packing hall team including: o Promote and build a culture of high employee engagement and motivation. o Conduct and aid the Technical Trainers in relation to on-the-job training. o Ensure the team are aware of daily targets and ensure production boards are updated

correctly in line with product information. o Conduct daily GEMBA team briefings to assign work, recognise achievement, communicate

daily targets and to provide handover information to the team. o Monitor all areas of the packing hall and where needed, reallocate employees to ensure

effective use of resources o Promote a culture of continuous improvement across the packing hall team to drive

productivity whilst sustain quality. • Ensure products are packed correctly as per plan, on time, and right first time. • Monitor the packing area to ensure it complies with quality, safety, and legal standards. • Ensure all employees are adhering to hygiene standards including the wearing of PPE. • Recommend improvements in quality and packing procedures and equipment. • Carrying out investigations into customer complaints in the required timescales. • Manage the staffing levels across all lines, taking into consideration absences. • Coordinate and manage shutdowns, production start-up and changeovers. • Follow and ensure the team follow standard operating procedures. • Ensure all paperwork and manufacturing documentation are completed accurately and in time. • Monitor all lines and address issues as they arise, escalating to the Production Manager. • Support the team in achieving the results required by the company. • Identify, recommend, and implement changes to improve packing hall and all related activity. • Communicate effectively with other supervisors and manufacturing Assistant Managers for

production needs. Training, coaching and development Responsibilities

• Champion and take full ownership of new hires within the department including: o Providing a detailed department induction when a new hire joins your team. o Allocate an appropriately training mentor to guide and train the new hire. o Monitor and assist the training mentor to ensure the training being provided is to the highest

standard • Monitor and keep accurate the UKG Learning, skills matrix for all employees assigned to your area of

the business. • Manage and control training administration and the submission of training via UKG Learning. • Ensure that your team are only assigned to machines that they are trained on as per the skills matrix. • Provide training to employees as directed by the Head of Development & Compliance or the Technical

Trainers including on the job, short take training. • Assist the Technical Trainers with SOP writing.

 

 

 

Leadership / Management Responsibilities

• Assist the Production Manager in: o Driving down absence by following the absence management process and procedures. o Monitoring and managing capability across the department, coaching under performance in

a supportive and encouraging manner, identifying training needs and using Performance Improvement Plans (PIP) where necessary.

o Promoting a culture of high employee engagement and motivation where the needs of the business are balanced with the needs of individuals.

o Organising tasks and setting goals for the team to achieve the departmental targets and that of the wider INW Bee Health and INW company.

o Being a leadership ambassador to the vision & values of INW Bee Health, championing what good looks like.

o Attending, in the absence of the Packing Hall Manager, PDCA/SQDCP/Planning Meetings/NPD and EPD Meetings.

• Take full ownership of the Return to Work Interview process and the updating of UGK system. • Responsible for teams reviews and performance appraisals including regularity reviewing of

performance in line with the skills matric / training position. • Develop strong interdepartmental relationships across all departments at INW Bee Health to ensure

best practice is observed throughout the department. • Manage the day to day needs of the department including holiday management, capability

management, probation and appraisal reviews.

Planning & Improvement Responsibilities

• Assist the Production Manager in: o Communicating with the planning department to ensure that the weekly plan is achievable

and any issues that may arise are dealt with and planned accordingly for the week ahead. o Carrying out regular skills gap analysis across the department to identify skills gaps and

requirements to help plan and inform future requirements and internal progression. o Championing the promotion and implementation of new processes across the department.

• Conduct daily reviews of planned production and staffing levels to ensure o Necessary resources and skills are available to achieve the required targets o Where over staffed ensure effective utilisation (1) across the wider business covering

shortages, (2) additional training and/or (3) deep cleaning of working areas. • Produce and provide a comprehensive daily handover for the next shift, in a clear, unbiased and

efficient manner. • Identify, recommend and implement changes to improve the packing hall department and all related

activities.

The above is not an exhaustive list of duties required. You will be required to undertake any other reasonable duties in line with the purpose of the role. INW Bee Health is a manufacturing environment with production demands and the need for immediate reaction The ability to work under pressure, prioritise yours and your shifts workloads to suit the needs of the business.

 

 

Person specification

Knowledge & Skills

• FMCG Food Manufacturing environments experience is desirable. • Proven leadership skills in a manufacturing related environment. • Food Safety awareness. • Diverse communication skills. • PC skills. • Attention to detail. • Able to show initiative. • Able to work individually and as part of a team. • Excellent listening skills. • Ability to liaise with internal and external personnel. • Meeting deadlines. • Enthusiastic. • Great attention to detail.

Qualifications / technical Skills

• It is essential that this person has the skills to nurture and develop a team, give direction, and assess team development needs.

• This role requires someone with good communication skills and who is keen to assist people within the business.

 

Management / Leadership Skills

• Delegating tasks: Being able to assign other group members with work according to their individual abilities.

• Resolving issues: When issues arise between other colleagues, the Supervisor is the first point of contact responsible for resolving them.

• Communicating: The Supervisor needs to relay useful information to team members and update management on the group's progress.

• Encouraging group members: When working towards a common goal, the Supervisor keeps the rest of the group motivated until the end of the project through words of encouragement.

• Organising: The supervisor ensures that all documents are well accounted for and organise schedules for team members as needed.

• Forming strategies: The Supervisor works with other group members to devise a plan for how to achieve their goals.

• Managing time: The Supervisor makes sure that allocated tasks are completed at the right time by reminding group members of their due dates.