Project Manager

Key Responsibilities:

• As a Project Manager, you will lead and coordinate end-to-end delivery of technology projects/products for the ministry, partnering closely with business stakeholders, product managers, business analysts, solution architects, technical services consultants, cyber/security teams and vendors to deliver secure, reliable digital services.
• You are pro-active, self-motivated and resourceful, with strong delivery discipline, good technology awareness and the ability to influence stakeholders across agency, vendor and cross-functional teams.
• You are adept at managing multiple workstreams concurrently while maintaining governance, delivery quality, risk controls and stakeholder confidence.
• Lead project planning and delivery across discovery, design, procurement, implementation, testing, deployment, adoption and operations transition.
• Drive clear project governance, including scope, timeline, budget, dependencies, risks, issues, decisions, change control and reporting to client stakeholders. 
• Partner with business teams to translate agency outcomes and operating needs into realistic project plans, delivery milestones and measurable implementation outcomes.
• Coordinate cross-functional teams comprising product, business analysis, design, engineering, architecture, infrastructure, security, data, operations and vendor teams.
• Manage vendors and delivery partners by setting expectations, tracking deliverables, reviewing progress, enforcing quality standards and escalating issues early.
• Support procurement and post-award activities, including requirements consolidation, tender/quotation inputs, evaluation support, onboarding, mobilization and contract management.
• Ensure project delivery is aligned with government technology directions, including cloud adoption, enterprise architecture, security-by-design, data protection, reliability, accessibility and operational sustainability.
• Establish and maintain project artefacts such as project plans, RAID logs, decision logs, dependency trackers, status reports, implementation plans, cutover plans and post-implementation review materials.
• Facilitate Agile ceremonies and delivery cadences, including sprint planning, backlog refinement, reviews, retrospectives and cross-team sync-ups where applicable.
• Work with teams to monitor delivery health, resolve blockers, assess implementation impacts and ensure readiness for UAT, security reviews, deployment, training and support.
• Support change management with business teams, including communications, readiness checks, training coordination, operational handover and benefits tracking.
• Identify continuous improvement opportunities in project delivery, vendor management, governance processes and operational workflows

What we are looking for:

• Minimum 8-10 years of experience in project management or technology delivery roles, preferably in large?scale public sector, education, enterprise or GovTech-related environments.
• Proven track record in managing complex digital projects/products involving multiple stakeholders, vendors, systems, integrations and operational dependencies.
• Strong knowledge of software development lifecycle, Agile delivery, DevOps practices, release management, testing approaches and production support considerations.
• Strong understanding of government project governance, procurement processes, contract management, compliance requirements and executive reporting expectations.
• Experience managing cloud, SaaS, platform migration, system integration, data, AI-enabled or modernization initiatives will be an advantage.
• Ability to engage both business and technical stakeholders, translate delivery risks into management actions and communicate complex issues clearly to senior stakeholders.
• Strong analytical, planning, facilitation, negotiation and problem-solving skills, with the ability to structure ambiguity and drive teams towards decisions.
• Strong portfolio that demonstrates hands-on experience working in Agile or product-centric teams, including multidisciplinary delivery across product, design, engineering and operations.
• Good knowledge of cybersecurity, data protection, accessibility, reliability, auditability and operational resilience considerations in government digital services.
• Relevant certifications such as PMP, PRINCE2, Certified ScrumMaster, PMI-ACP, SAFe, ITIL or cloud certifications will be an advantage, but practical delivery experience is essential