ROOM ATTENDANT

Description

Summary: 

To clean and stock guest rooms to ensure Fantasy Springs Resort Casino’s high standards of cleanliness.

Essential Duties and Responsibilities include:

• Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending, and stooping.
• Strip and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs.
• Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly.
• Push and pull vacuum throughout the entire room and empty trash.
• Replenish amenities, linens, and supplies in the guest room.
• Sign for room keys, push and restock heavy cart to and from assigned rooms.  
• Visually inspect room for cleanliness and appearance and signify completion of room.
• Expedite special guest requests, such as extra towels, blankets, or pillows.
• Report all suspicious persons or actions, hazardous conditions, etc., to the Security Department.
• Turn all items found in the employee’s working area to the Hotel Lost and Found department.
• Respond to guests questions. Provide guest assistance, directions, and information as requested.
• Provide instruction and/or guidance for guest and employee safety in fire or other emergencies.
• Other duties as assigned include assisting the Houseperson when necessary.

This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced, or deleted to meet the business needs of the company.

Supervisory Responsibilities:

This position does not have supervisory responsibilities.

Requirements

• Some housekeeping experience preferred. 
• Understanding both written and oral English language.
• Ability to push or pull heavy equipment up to 100 lbs.
• Ability to scrub and scour surfaces, extend arms over head to perform cleaning tasks, and work in confined spaces.
• Ability to communicate effectively with other employees, as well as guests.
• Ability to follow instructions and directions and meet deadlines, including the thorough cleaning of a minimum of 14 rooms as specified by management.
• Must be 18 years of age or older. 

Work Environment:

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Employees working in the Casino or Bowling Center may be exposed to second-hand smoke and moderate levels of noise.