- Salary
- $45k – $55k
- Location
- Farmington Hills Office - Farmington Hills, MI 48334
- Workplace
- Hybrid
- Type
- full-time
- Seniority
- Mid
- Experience
- 1+ years
- Education
- Associate
- Industry
- Technology
- Category
- Information Technology
- Role type
- Individual Contributor
- Environment
- Office
- Source
- Paycom
Overview
The IT Specialist is a multi-disciplined technologist who delivers Tier I and selected Tier II solutions for employees and clients. Key responsibilities include administering corporate endpoints and mobile devices, managing Active Directory objects, evaluating and deploying hardware/software, monitoring system health, tracking IT inventory, supporting security services, and providing technical support to users. The role requires maintaining runbooks and knowledge articles, performing on-site support when needed, and ensuring first-call resolutions to minimize escalations. Candidates should have an Associate degree in IT or related field, relevant certifications (CompTIA A+, Network+, Security+), and at least 1 year of IT support experience.
