- Location
- Thane, Maharashtra, India
- Workplace
- Onsite
- Type
- Full-time
- Department
- Customer Support/Operations | BPM
- Seniority
- Entry
- Education
- High School
- Industry
- Business Process Services
- Category
- Customer Service
- Role type
- Individual Contributor
- Environment
- Office
- Source
- Oracle Cloud
Overview
As a Customer Support Executive, you'll be the primary point of contact for customers, delivering exceptional service through phone, email, and chat. Responsibilities include resolving inquiries and complaints, maintaining customer records, and collaborating with other departments. The role requires strong communication skills, problem-solving abilities, and proficiency with CRM systems. You'll work in a fast-paced environment focused on customer satisfaction and continuous improvement.
Skills
CRM systems
Languages
English
About Digitide Solutions Limited
Digitide is a global business process services company with over 20 years of experience, delivering AI-led digital solutions and smart business processes across 40 locations in 5 countries.
