Information Technology Director

Description

The Director of Information Technology oversees the school’s technology systems, cybersecurity, backups, vendors, and user support. This hands-on role maintains infrastructure, supports legacy systems, documents key processes, and leads long-term technology planning.  

Requirements

Duties & Responsibilities:

Technology Operations & Leadership 

1. Oversees the daily operation, reliability, security, and support of all school technology systems, including servers, networks, workstations, printers, classroom technology, phones, cloud systems, user accounts, applications, and related technology services.
2. Serves as the school’s primary internal technology leader and first point of accountability for IT systems, technology planning, cybersecurity, vendor coordination, and user support.
3. Provides hands-on technical support as needed while also developing long-term processes, documentation, standards, and technology roadmaps.
4. Leads the transition from current support arrangement, including review of all completed fixes, remaining issues, documentation gaps, support procedures, credentials, system configurations, scripts, backup procedures, and vendor responsibilities.
5. Maintains and supports the recently replaced server environment, ensuring the new server is properly configured, patched, monitored, documented, backed up, and included in disaster recovery planning.
6. Maintains and supports the consolidated virtual server environment, including monitoring server health, managing updates, reviewing resource capacity, documenting configurations, and ensuring business-critical systems remain operational.
7. Oversees the new backup system, including backup schedules, retention policies, recovery procedures, test restores, documentation, and disaster recovery planning.
8. Reviews and maintains scripts and automations, ensuring they are documented, monitored, backed up, and assigned clear ownership.
9. Identifies systems, processes, scripts, software, or manual workarounds that may create operational risk.
10. Supports and manages the school’s legacy software environment, including systems built with older programming languages, related databases, reports, workflows, integrations, scripts, and vendor or contractor support needs.
11. Develops a practical modernization plan for legacy technology, balancing cost, risk, timing, school operations, and long-term supportability.
12. Manages user accounts, permissions, access controls, password practices, multi-factor authentication, and administrative access to school systems.
13. Oversees cybersecurity practices, including endpoint protection, patching, backup security, vendor access, phishing awareness, incident response, and protection of student, staff, and school data.
14. Maintains accurate technology documentation, including server inventory, network diagrams, software licenses, vendor accounts, warranties, support contacts, backup procedures, administrative credentials, recurring tasks, and recovery procedures.
15. Coordinates technology purchasing, quotes, licensing, renewals, warranties, and vendor contracts in alignment with approved budgets and school needs.
16. Manages relationships with technology vendors, internet service providers, software providers, consultants, contractors, and support partners.
17. Works collaboratively with school leadership to propose an annual technology budget, execute approved technology expenditures, and track spending in alignment with the school’s financial goals.
18. Supports classroom and administrative technology needs, ensuring faculty, staff, and students have reliable access to necessary systems and tools.
19. Provides support for school events, testing, classroom technology needs, and other operational activities requiring IT involvement.
20. Establishes technology standards and procedures to reduce dependence on individual knowledge, outside vendors, or undocumented systems.
21. Maintains a technology replacement and lifecycle plan for servers, network equipment, workstations, classroom devices, printers, phones, software, and other technology assets.
22. Provides clear communication to leadership regarding technology risks, costs, priorities, timelines, cybersecurity concerns, and recommended improvements.
23. Responds to technology emergencies, outages, security concerns, and other urgent issues that could impact school operations.
24. Performs other technology-related duties as assigned by the Assistant Head of School for Operations and Human Resources.

Personal Qualifications:

1. Affirms that, as part of the qualifications for this position, he/she is a follower of Jesus who knows the Lord Jesus Christ as Savior.
2. Demonstrates a strong passion to uphold the Vision, Mission, Educational Objectives, Statement of Faith, Doctrine, and Core Values of Vacaville Christian Schools.
3. Represents the school in a favorable and professional manner to the school’s constituency and the general public.
4. Demonstrates the ability to accept and carry out responsibilities and make competent, professional decisions.
5. Demonstrates sound judgment, confidentiality, integrity, and discretion when handling sensitive school, student, staff, financial, security, and technology information.
6. Demonstrates the ability to communicate effectively with leadership, faculty, staff, students, parents, vendors, and outside support providers.
7. Demonstrates the ability to work calmly and professionally under pressure, especially during outages, technology failures, cybersecurity concerns, or time-sensitive operational needs.
8. Ability to move about the school buildings and campus. Employment-related reasonable accommodation for qualified individuals with disabilities will be provided where the accommodation does not pose an undue hardship.
9. Ability to follow the Matthew 18 Principle in dealing with leadership, faculty, administration, staff, students, parents, and vendors.

Competencies & Skills:

1. Minimum of 7–10 years of progressive information technology experience, including systems administration, infrastructure support, networking, cybersecurity, user support, and technology operations.
2. Minimum of 3–5 years of IT leadership, IT management, systems management, or equivalent hands-on technology leadership experience.
3. Experience managing Windows servers, virtualized server environments, backup systems, networks, endpoints, printers, cloud services, and business applications.
4. Experience supporting or managing legacy systems, older programming languages, custom applications, older databases, repaired scripts, or unsupported software environments.
5. Ability to review, document, troubleshoot, and maintain scripts, scheduled tasks, integrations, reports, and automation processes.
6. Strong understanding of backup systems, disaster recovery, test restores, business continuity, and recovery documentation.
7. Strong understanding of cybersecurity fundamentals, including access control, multi-factor authentication, endpoint protection, patch management, vendor access, email security, phishing prevention, and incident response.
8. Ability to manage technology vendors, contractors, consultants, software providers, internet service providers, and support partners.
9. Ability to create and maintain clear technical documentation, procedures, diagrams, inventories, and support records.
10. Ability to prioritize technology issues, assign work, manage multiple projects, and balance urgent support needs with long-term improvements.
11. Ability to communicate technical issues in clear, practical language to non-technical leaders and staff.
12. Ability to research, compile information, analyze facts, compare options, and make recommendations based on cost, risk, timing, and school impact.
13. Experience with Microsoft 365, Google Workspace, Active Directory, Entra ID/Azure AD, Windows Server, virtualization platforms, endpoint protection, backup platforms, network equipment, and school technology systems preferred.
14. Experience with school environments, student information systems, classroom technology, testing platforms, educational software, and technology support for faculty and staff preferred.
15. Valid driver’s license and good driving record.