- Location
- Houston, TX
- Type
- Full-time
Description
Airfreight Import Agent
Department: Airfreight
Employment Type: Full Time
Location: Houston, TX
Reporting To: Lukas Holmfort
Description
As a subsidiary of Denmark-based Scan-Group, our history in shipping and logistics dates to 1969. From Scan-Group, Shipco Transport was founded in 1988 and has organically grown into one of the world’s leading neutral NVOCCs. Headquartered in Chatham, New Jersey, Shipco Transport operates more than 75 offices in over 30 countries across 5 continents and employs over 2,200 people. Our company’s truly intermodal character, offering LCL & FCL Ocean and Air freight services, uniquely positions Shipco as a ‘one stop’ provider of worldwide transportation solutions. (Website: www.shipco.com)
Shipco Transport Inc., a leading international cargo transportation company, has an immediate opening at our HAF branch located in Houston, TX for an experienced Airfreight Import Agent
We are looking for a candidate who is pro-active, dynamic, highly motivated, reliable and who understands and appreciates the importance of a team effort. The candidate should also possess the ability to ‘think outside the box’, and think and work outside their local market, and be aware of various time zones and regional norms for all parties involved.
Key Responsibilities
- Coordinate Air Import Shipments
- Customs and Documentation
- Customer Service and Communication
- Shipment Monitoring and Issue Resolution
- Billing and Operational Accuracy
Skills, Knowledge and Expertise
- A minimum of 1-2 years’ experience in airfreight cargo is required.
- Knowledge of air carrier and truck capacities and routings a plus. Solid understanding air carrier services and LTL trucking services and both capabilities and limitation.
- Familiarity with US Customs regulations and other government agencies a plus.
- Candidate must be knowledgeable in all aspects of daily airfreight operations, customer service, documentation and government, carrier, hazardous and security regulations.
- Familiarity with awbs, documents and information required for airport pick-ups, as well as INCO terms.
- Must be able to calculate airfreight costs and have a knowledge of IATA terms and regulations.
- Candidate must be able to handle shipment A2Z and make decisions independently.
- Excellent verbal and written communication skills, organization skills are a must, to coordinate with agents and customers across the globe, as well as brokers, airline GHAs’, brokers, and importers nationwide.
- Commercial or sales experience will be considered as plus.
- Candidate must be detail orientated, and enjoy a fast paced, multi-tasking, customer service minded environment.
Benefits
We offer a positive and friendly atmosphere with opportunities for advancement and personal growth. Salary is commensurate with experience.
We offer medical, dental, life and vision insurance, STD and LTD insurance. We also offer a flexible benefits account, an optional wellness program and a matching 401(k) plan.
We offer medical, dental, life and vision insurance, STD and LTD insurance. We also offer a flexible benefits account, an optional wellness program and a matching 401(k) plan.
Shipco Transport is an Equal Opportunity Employer, welcoming applications from individuals of all abilities, backgrounds, and experiences.
Skills
Customer Service
