- Location
- POL-CORP Warszawa-Warszawa Corporate Office, Poland
- Workplace
- Onsite
- Type
- Full-time
- Seniority
- Lead
- Closing date
- Today
- Source
- Workday
Description
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
AP Team Leader – Buying Centre
Location: Warsaw, Poland
Department: Finance Operations / Accounts Payable
Reporting to: Head of Accounts Payable
We're looking for an experienced Buying Centre Team Leader to drive operational excellence and lead a high-performing team within our EMEA Shared Services Centre. In this role, you'll oversee end-to-end buying operations, manage stakeholder relationships across the region, and champion process improvements that enhance efficiency and customer satisfaction. You'll be the go-to leader for your team's development, coaching specialists to deliver exceptional service while ensuring compliance and performance standards are consistently met. This is a fantastic opportunity to make a tangible impact in a collaborative, global environment where innovation and continuous improvement are at the heart of what we do.
What You'll Do
Lead and develop your team – Coach, mentor, and empower Buying Specialists and Vendor Specialists to excel, setting clear objectives and monitoring performance against KPIs and SLAs.
Drive operational excellence – Oversee daily Buying Centre operations, ensuring timely query resolution, workload balance, and adherence to internal controls and compliance standards.
Act as a trusted escalation point – Resolve complex issues, manage stakeholder expectations, and maintain strong relationships with internal customers, procurement teams, and suppliers.
Champion continuous improvement – Identify and lead initiatives that drive automation, standardisation, and process efficiency across the buying lifecycle.
Collaborate globally – Partner with regional and global teams to ensure consistent execution, share best practices, and support transformation projects.
Own reporting and governance – Analyse operational metrics, prepare performance insights, and ensure compliance with audit requirements and governance frameworks.
Support change and transformation – Contribute to system implementations, tool enhancements, and change management activities that elevate service delivery.
Foster a customer-centric culture – Build a collaborative, high-performing team environment focused on delivering outstanding service and operational quality.
What We're Looking For
Proven leadership capability with a track record of building, coaching, and developing high-performing operational teams in a shared services or P2P environment.
Deep operational knowledge of Buying Centre processes, Procure-to-Pay (P2P) cycles, and supplier management within a global or multi-country setting.
Strong stakeholder management skills – You build trust easily, communicate with clarity and confidence, and can influence across all levels of the organisation.
Analytical and data-driven mindset – You turn insights into action, using metrics to drive performance improvements and inform decision-making.
Process improvement expertise – Experience leading continuous improvement initiatives, ideally with exposure to Lean, Six Sigma, or similar methodologies.
Tech-savvy and systems proficient – Comfortable working with ERP platforms (e.g., PeopleSoft, SAP, Oracle) and workflow tools (e.g., Zendesk, ServiceNow).
Agility and adaptability – You thrive in fast-paced environments, managing multiple priorities while maintaining focus on quality and service excellence.
Fluent English communication – Exceptional written and spoken English skills to engage effectively with diverse, international teams and stakeholders.
What You Can Expect From Us
Competitive Rewards & Benefits – Permanent contract, private healthcare, cafeteria system, life insurance, and employee assistance program.
Flexible Work Environment – Hybrid model in premium Warsaw Spire workspace with state-of-the-art facilities and metro access.
Career Development & Growth – Robust development opportunities with 80% employee participation in structured programs, AI upskilling, and professional training.
Stability & Recognition – 78% employee recommendation rate, recognized for 18 consecutive years as one of the World's Most Ethical Companies.
Inclusive & Supportive Culture – Strong commitment to Diversity, Equity & Inclusion across multiple employee resource groups and initiatives.
Global Perspective – 60 nationalities and 40 languages represented, offering rich cultural exchange and collaboration opportunities.
Ready to make an impact? Apply today and help shape the future of our Buying Centre operations.
Location:
On-site –Warsaw, POLIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
