Food Service Assistant II

Site: The Brigham and Women's Hospital, Inc.

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

Job Summary

Position Summary

Join our team as a Food Service Worker and play an important role in creating a welcoming and positive dining experience for patients, visitors, and staff. In this role, you will support daily food preparation and service across a variety of food service environments while maintaining high standards for quality, cleanliness, safety, and customer service.

This is a great opportunity for individuals with experience in restaurants, hotels, casinos, catering, schools, universities, or other high-volume food service settings who enjoy working with people and being part of a collaborative team.

Essential Functions

Prepare a variety of fresh food items by rinsing, peeling, slicing, dicing, and performing other basic food preparation tasks.

Accurately weigh and measure ingredients according to established recipes and standards.

Follow recipes and preparation guidelines to ensure consistent quality and presentation.

Prepare, wrap, date-label, and properly store food items in accordance with food safety standards.

Maintain appropriate food temperatures and portion sizes to support quality, safety, and consistency.

Serve food and beverages in a friendly, professional, and efficient manner.

Create a positive customer experience by responding to questions and providing helpful information about menu items, ingredients, availability, and pricing.

Work collaboratively with team members to keep service running smoothly in a fast-paced environment.

Respond to customer concerns with professionalism and escalate issues to management when appropriate.

Clean, organize, and maintain work areas, equipment, utensils, and service stations throughout the shift.

Follow all established food safety, sanitation, hygiene, workplace safety, and service standards.

Contribute to a welcoming environment by demonstrating excellent customer service and a positive, team-oriented approach.

 

Knowledge, Skills and Abilities
- Knowledge of supplies, equipment, and/or services ordering and inventory control.
- Ability to follow routine verbal and written instructions.
- Ability to read and write.
- Ability to understand and follow safety procedures.
- Ability to safely use cleaning equipment and supplies.
- Ability to lift and manipulate heavy objects.
- Knowledge of food service lines set-up and temperature requirements.
- Skill in cooking and preparing a variety of foods.
- Knowledge of food preparation and presentation methods, techniques, and quality standards'.

 

Why Join Our Team?

• Build valuable food service and customer service experience in a healthcare environment.
• Bring your hospitality skills from restaurants, hotels, casinos, catering, schools, universities, or other food service settings.
• Work as part of a supportive team where your contributions directly impact the experience of patients, families, visitors, and staff.
• Develop skills in food preparation, service, food safety, and high-volume operations.

 

Onsite

 

75 Francis Street

 

0

 

Per Diem

 

Rotating (United States of America)

 

Pay Range

$17.71 - $24.28/Hourly

 

Grade

2

 

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

 

2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

 

Mass General Brigham Competency Framework