Quality Project Manager

Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Location: Legacy Montrose Allen Parkway - 2929 Allen Pkwy. Houston, TX 77019

Quality Project Manager - Job Overview

Schedule: Monday-Friday (8AM-5PM) | Hybrid

At Legacy Community Health, we believe in the power of community and the importance of providing quality healthcare for all. As a Quality Project Manager, you'll be at the heart of this mission, helping to shape the future of healthcare in our community. You'll work closely with the VP of Quality Management, playing a pivotal role in the implementation, monitoring, and evaluation of quality improvement initiatives.

• Role Highlights: Be the linchpin in our quality improvement initiatives, ensuring we meet HRSA, NCQA, UDS, and value-based care requirements.
• Work Environment Benefits: Experience a supportive and collaborative atmosphere where your ideas are valued, and your growth is encouraged.
• Impact and Growth Opportunities: Engage in initiatives that directly improve healthcare outcomes in our community, with opportunities for personal and professional growth.
• Team Collaboration: Work closely with clinical and operational teams, fostering a culture of continuous improvement and excellence.
• Mission-Driven Elements: Be part of a mission-driven organization that prioritizes patient care and quality improvement.

Key Responsibilities

• Monitor and support performance on clinical quality measures through data tracking, chart audits, and gap analysis.
• Collaborate with care teams to ensure accurate clinical documentation, coding, and use of EMR tools for quality reporting.
• Provide guidance and feedback on quality improvement tools and best practices supporting quality metrics.
• Conduct regular chart audits and provide feedback on care gaps, documentation accuracy, and compliance issues.
• Support the implementation of Quality Improvement Plans, Root Cause Analyses, and Plan-Do-Study-Act cycles.
• Prepare for HRSA Operational Site Visits, PCMH recognition, and other accreditation/compliance requirements.
• Facilitate clinic quality check-ins, quality workgroups, and collaborate with clinicians to drive progress on quality initiatives.
• Generate routine quality reports and dashboards to inform leadership and frontline teams of trends and opportunities.
• Participate in interdisciplinary quality committees and project teams as assigned.
• Support communication between the Quality Department and clinic teams to ensure alignment of quality goals with clinical practice.
• Attend required training sessions or activities and promote a positive and collaborative work environment.
• Assist in the orientation/training of new staff members and volunteers.
• Perform other duties as assigned.

Minimum Qualifications

• Bachelor's level degree is required.
• CPHQ certification is required within 12 months of hire or promotion into position.
• One (1) year of healthcare experience and one (1) year of performance improvement or quality experience is required.
• Previous experience in role where project coordination/management is required.
• Two (2) years of experience with quality improvement, data collection, and regulatory compliance (preferred).
• CPHQ Certification (preferred).
• 1+ years EPIC EMR experience (preferred).
• Previous experience in Medical Assistant, Certified Nursing Assistant, LVN, or RN position (preferred).
• Experience with AAAHC Joint Commission or other governing body accreditation is preferred.
• Excellent interpersonal skills necessary to be socially perceptive in accepting and relaying confidential information, communicating policies and procedures, and interacting effectively.
• Excellent verbal/written English communication skills, including excellent grammatical, editing, and proofreading skills.
• Skills with Microsoft applications (Outlook, Word, Excel, PowerPoint, Access) and other web-based applications.
• Excellent analytical, problem-solving, and communication skills.
• Ability to facilitate staff education and support change management.
• Ability to produce complex documents, perform analysis and maintain databases.
• Ability to work independently and exercise independent judgment.
• Strong problem-solving skills.
• Proven ability to work with confidential information.
• Extensive knowledge of the U.S. healthcare system.
• Strong knowledge of UDS, HEDIS, NCQA, and HRSA quality requirements.

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.