Security Officer Unarmed Patrol Ambassador

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Unarmed Patrol Ambassador in Lake Buena Vista, FL, you will serve and safeguard clients in a range of industries such as Hotels & Resorts, and more. Join Allied Universal at a premier hotel and resort location, where you will conduct routine patrols, maintain a visible presence to help deter security-related incidents, and deliver exceptional customer service and communication to guests and staff. In this unarmed role, you will support a welcoming environment through teamwork, integrity, and a caring, agile, reliable, and innovative approach each day.

Position Type: Full Time

Pay Rate: $17.51 / Hour

Job Schedule:

DayTimeMon02:00 PM - 12:00 AMTue02:00 PM - 12:00 AMSat02:00 PM - 12:00 AMSun02:00 PM - 12:00 AM

What You'll Do:

• Provide customer service to guests, team members, and visitors by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities within a hotel and resort location.
• Respond to incidents, guest concerns, and critical situations in a calm, problem-solving manner, escalating issues when needed and documenting security-related activity according to site guidelines.
• Conduct regular and random patrols throughout lobbies, hallways, common areas, parking areas, and the property perimeter to help to deter unauthorized activity and/or unusual behavior.
• Monitor access points and observe on-site activity to help to identify potential concerns, assist with directions and guest inquiries, and support a professional atmosphere across the location.
• Assist with reporting hazards, maintenance-related concerns, and/or policy violations to the appropriate site contacts while maintaining a visible presence throughout assigned areas.

Minimum Requirements:

• The ability to lift more than 20 pounds is preferred.
• Comfort using a computer or tablet is preferred.
• Customer service experience is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Florida State Security Agency License No. B8500287

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1636062