- Location
- CORP-Ankeny IA, United States of America
- Type
- Full-time
- Department
- Retail
- Seniority
- Manager
- Experience
- 7+ years
- Education
- Bachelor
- Source
- Workday
Description
Based out of our corporate office in Ankeny, IA, this shared service role supports corporate quality and food safety programs across LGI’s North American manufacturing locations. This role partners with plant quality, manufacturing, sales, customer service, regulatory, and corporate teams to strengthen quality systems, ensure compliance with food safety requirements, lead audit and CAPA processes, and promote continuous improvement and food safety culture across supported sites.
JOB QUALIFICATIONS:
Education
Bachelor's degree in Food Technology, Chemistry, Microbiology, Biology, or a related discipline, or an equivalent combination of education and experience.
Experience
7+ years of experience auditing quality and food safety programs within the food or feed industry.
3+ years of leadership or supervisory experience in manufacturing quality and food safety environments preferred.
Working knowledge of microbiology.
Experience supporting animal food, pet food, and/or human food manufacturing operations preferred.
Preferred
SQF Practitioner certification.
Preventive Controls Qualified Individual (PCQI) certification for human and/or animal food.
HACCP certification and training experience.
Internal Auditing certification.
ISO 9001 training or certification.
Equivalent combinations of education and experience will be considered.
KEY ACCOUNTABILITIES
1. Corporate Quality & Food Safety Program Leadership
Guide implementation and compliance with corporate quality and food safety requirements, including SOPs, SSOPs, formulas, FSMA requirements, recall procedures, HACCP programs, and Food Safety Plans.
Support consistent application of quality and food safety expectations across North American manufacturing locations.
Monitor industry, customer, and regulatory developments and recommend enhancements to quality and food safety programs.
Provide technical guidance related to food safety, quality systems, and regulatory requirements.
2. Audits, Certifications & Compliance Readiness
Collaborate with manufacturing teams to implement quality and food safety requirements for third-party certification programs, including SQF, Safe Feed/Safe Food, and similar standards.
Perform corporate internal audits of manufacturing facilities and partner with sites to address and close audit findings.
Serve as a corporate representative during customer and regulatory audits.
Support audit readiness efforts and ensure timely follow-up on corrective action requests.
3. CAPA, Corrective Action & Continuous Improvement
Oversee the Corporate Corrective and Preventive Action (CAPA) program.
Support resolution of audit findings, customer complaints, and nonconforming material issues.
Facilitate meetings focused on process improvement, quality system effectiveness, and food safety performance.
Partner with sites to identify opportunities that improve product quality, compliance, and operational effectiveness.
4. Site Partnership, Food Safety Culture & Subject Matter Expertise
Collaborate with manufacturing sites to strengthen food safety culture and quality performance.
Provide subject matter expertise to plant quality and manufacturing teams regarding food safety, quality systems, and regulatory requirements.
Influence, coach, and train employees on quality, food safety, and compliance expectations.
Build strong partnerships that support consistent execution of quality and food safety standards across locations.
5. Cross-Functional Support & Business Partnership
Partner with customers, suppliers, sales, customer service, and internal stakeholders to resolve quality and food safety concerns.
Prepare and facilitate management review meetings for LGI businesses.
Manage and support projects that advance corporate quality and food safety objectives.
Provide support to the Quality Assurance and Regulatory Affairs team as business needs require.
SCOPE & IMPACT
Supports quality assurance and quality control teams across LGI’s North American manufacturing locations.
Provides corporate leadership and subject matter expertise in quality systems, food safety programs, audit readiness, and CAPA management.
Influences quality and food safety performance across manufacturing, quality, sales, customer service, regulatory, and corporate functions.
Supports customer, regulatory, and third-party certification audits.
Requires up to 45% travel.
Key Capabilities
Quality & Food Safety Expertise: Applies technical knowledge of food safety, quality systems, microbiology, chemistry, FSMA, HACCP, and regulatory requirements.
Audit & Compliance Management: Supports audit readiness and compliance across internal, customer, regulatory, and third-party certification programs.
Problem Solving & CAPA Management: Identifies root causes and drives effective corrective and preventive actions.
Cross-Functional Collaboration: Builds productive relationships across manufacturing, quality, regulatory, commercial, and corporate teams.
Communication & Influence: Clearly communicates technical requirements and effectively trains and influences others.
Continuous Improvement: Drives enhancements to quality systems, food safety programs, and organizational performance.
Project & Organizational Effectiveness: Manages multiple priorities and projects while maintaining attention to quality and compliance.
