Phone Auditor

ARMStrong Insurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Brown & Joseph, NEIS, Paragon, and SubroIQ, each a powerhouse in their own right, providing specialized expertise in debt management and financial services.

NEIS, An ARMStrong Insurance Services Company, is seeking a Phone Auditor as we continue to grow our team. Phone Auditors field incoming and make outgoing calls to facilitate insurance premium audits for Worker's Compensation and General Liability policies.

Job Responsibilities:

• Understand and incorporate the fundamental guidelines when completing premium audits
• Make calls to insureds and agents on a daily basis
• Complete audits based on rules and regulations for class code (s), specific state(s) and clients
• Correspond with policyholders CPA's, bookkeepers, agents to gather additional information as needed.
• Maintain an average of 35 billable hours a week for Full Time and 17.5 billable hours a week for Part Time.

Qualifications and Requirements:

• Strong judgement and critical thinking skills
• Competent use of spreadsheets, word processing and e-mail
• Excellent communication skills
• Strong writing skills
• Work well in a team environment
• Ability to multitask
• Ability to read, analyze and interpret financial reports and tax documents
• Bookkeeping experience
• Quickbooks experience
• Bilingual a huge plus!

Compensation and Benefits:

• Compensation annual range $17 - $18 per billable hour depending on experience.
• Benefit package with health, dental, vision, life and disability coverage options
• 401(k) retirement plan option with company matching
• Generous paid time off policy
• Weekly pay
• Reimbursement of miscellaneous expenses, such as, phone, internet, etc. – monthly

We look forward to you joining our team!
 

ARMStrong Insurance Services is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.

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