Manager, Strategic Account Management

Position Summary...

Manager, Strategic Account Management, leads the development and execution of strategic plans to meet customer and business objectives. This role involves building and maintaining strong relationships with key stakeholders, driving accountability, and identifying opportunities for continuous improvement. The manager oversees team performance through coaching and mentoring while ensuring compliance with company policies and ethical standards. Utilizing business acumen and data analysis, this position supports decision-making and fosters collaboration across functions to deliver measurable results aligned with organizational goals.

About the team:
Our team drives the growth of Walmart Canada’s Marketplace by collaborating with strategic sellers to enhance customer experiences and foster sustainable business development. We leverage data-driven insights, commercial strategy, and cross-functional partnerships to identify opportunities, address complex challenges, and implement impactful initiatives. Working closely with Business Development, Merchandising, Marketing, Operations, and Product teams, we shape the future of a rapidly expanding business. This collaborative environment empowers members to think strategically, manage relationships effectively, and deliver results in a dynamic setting focused on continuous improvement and measurable success.

What you'll do...

• Develop and maintain strong relationships with key stakeholders to support strategic plans and business initiatives.
• Lead account planning and forecasting activities using data analysis and business metrics to drive informed decisions.
• Oversee team performance by providing coaching, mentoring, and development opportunities to associates.
• Ensure compliance with company policies and ethical standards while promoting continuous improvement and adaptability.
• Collaborate cross-functionally to identify opportunities, address challenges, and implement effective solutions.
• Manage negotiation processes to achieve mutually beneficial outcomes aligned with company goals.
• Drive onboarding and integration efforts for complex accounts to enhance customer experience and retention.

What you'll bring...

• Proven experience in strategic account management with strong stakeholder engagement and relationship management skills.
• Demonstrated ability to analyze business metrics, data models, and KPIs to inform decision-making and drive business results.
• Expertise in negotiation and communication techniques to achieve mutually beneficial outcomes.
• Strong project management skills with the ability to lead cross-functional collaboration and align activities with business strategy.
• Proficiency in account planning, forecasting, and identifying improvement opportunities to support customer and business needs.
• Commitment to ethical standards, integrity, and fostering a culture of accountability and continuous learning.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $80,000.00 - $155,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or related area and 2 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.
Option 2: 4 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Sales, Supervisory experience

Primary Location...

703 Associate Dr, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.