Environmental Services Assistant I - Full Time - 7am - 3:30pm Shift - Wilmington Campus

ChristianaCare is seeking a dependable and service-oriented Environmental Services Technician to help maintain a clean, safe, and sanitary environment for patients, visitors, and caregivers. In this role, you will be responsible for cleaning and disinfecting patient care and non-patient care areas, managing waste and linen removal, replenishing supplies, and supporting infection prevention and safety standards throughout the hospital.

Key Responsibilities

• Maintain patient rooms, offices, public spaces, and ancillary hospital areas in a clean and sanitary condition.
• Clean, disinfect, and service precaution/isolation rooms in accordance with infection control policies and procedures.
• Collect and remove trash and soiled linen from assigned areas.
• Transport bulk trash to designated compactor areas.
• Replenish paper products, soap, and other essential supplies throughout the hospital.
• Maintain Environmental Services carts, equipment, and storage closets in a clean, organized, and safe condition.
• Remove empty boxes and debris from carts, closets, and work areas.
• Respond promptly to Environmental Services phone calls, text messages, and work assignments.
• Log into required applications and ensure assigned communication devices are operational at the start of each shift.
• Attend departmental training sessions and required in-service programs.
• Report maintenance concerns, damaged equipment, safety hazards, and unsafe conditions to leadership in a timely manner.
• Maintain a professional, courteous, and customer-focused attitude when interacting with patients, visitors, and coworkers.
• Follow all departmental safety rules, infection prevention standards, and hospital policies.
• Perform other related duties as assigned.

Qualifications

Required

• Ability to read, write, understand, and communicate effectively.
• Ability to maintain strict confidentiality, especially regarding patient information.
• Ability to use smartphones, PDAs, or mobile devices for job assignments and communication.
• Ability to maintain a high standard of personal hygiene and professional appearance.
• Strong customer service and teamwork skills.

Preferred

• High school diploma or equivalent.

Knowledge, Skills, and Abilities

• Knowledge of departmental policies and procedures.
• Strong attention to detail and commitment to cleanliness.
• Ability to work independently and follow established processes.
• Ability to provide excellent customer service in a healthcare setting.
• Ability to prioritize tasks and manage assigned responsibilities efficiently.
• Basic technology skills, including accessing email and mobile applications.

Physical Requirements

• Ability to stand and walk for extended periods throughout the shift.
• Ability to lift, push, pull, and carry materials as required.
• Ability to perform repetitive cleaning and housekeeping tasks throughout the workday.

Work Environment

• Daily interaction with patients, visitors, and healthcare team members.
• Potential exposure to infectious diseases when proper precautions are not followed.
• Safety glasses must be worn at all times.
• Must adhere to all infection prevention, safety, and personal protective equipment (PPE) requirements.

Why Join ChristianaCare?

By joining ChristianaCare's Environmental Services team, you will play a vital role in supporting patient care by creating a clean, safe, and welcoming environment for everyone who enters our facilities. Your work directly contributes to patient safety, infection prevention, and an exceptional healthcare experience.