Revenue Operations & Data Insight Manager 

As a RevOps Manager in Digital Services you are accountable for turning commercial data into clear, actionable insight that helps our leadership, sales teams and wider go-to-market functions make better decisions. 

In this role, you will partner closely with our Sales, Pre-sales, Marketing, Alliances and Operations teams to deliver reporting, analysis, process improvement and insights that drive improved performance across the sales lifecycle, while strengthening data quality, operational efficiency and commercial decision-making. 

Key Responsibilities 

• Act as a trusted business partner to Sales, Pre-sales, Marketing, Alliances and Operations teams, providing data-driven insight that improves commercial performance, forecasting, pipeline management and decision-making. 

• Support the definition, implementation and continuous improvement of the Revenue Operations function, establishing consistent processes and metrics  across go-to-market functions. 

• Identify trends, risks and growth opportunities across the sales lifecycle, providing actionable recommendations that improve sales effectiveness and performance. 

• Produce high-quality sales reporting, analysis and commentary for weekly, monthly and quarterly business reviews. 

• Lead the continuous improvement of CRM data quality, governance and KPI definitions to strengthen commercial decision-making. 

• Work with sales teams to manage and maintain the Sales Order backlog, ensuring it accurately reflects future client demand and supports effective forecasting. 

• Identify opportunities to streamline reporting, automate manual tasks and improve Revenue Operations processes. 

• Maintain and improve guidance, tools and documentation so users can work more effectively and consistently. 

• Develop strategic insights that shape growth strategies, including analysis of sales performance, trends, competitive positioning, pipeline health and other factors influencing commercial performance. 

• Champion the adoption of AI, automation and data-driven ways of working to improve productivity, insight generation and operational efficiency across go-to-market functions. 

Essential Requirements 

• Experience using data to identify business opportunities and recommend improvements. 

• Strong analytical skills with the ability to spot trends, risks and missed opportunities in data. 

• Experience of working with CRM systems as a trusted source of customer and sales information. 

• Ability to review and improve data models, KPI calculations and reporting outputs. 

• Experience in developing, using or interpreting Power BI dashboards. 

• Clear written and verbal communication skills, with the ability to present insights to a wide range of stakeholders. 

• Strong Excel skills and confidence working with sales and performance data. 

• Experience producing reporting, data quality outputs, dashboards or visualisations. 

• A passion for data-led decision-making, efficiency and best practice. 

• Experience influencing business decisions across multiple teams through data, insight and evidence-based recommendations. 

Desirable Requirements 

• Experience in Revenue Operations, Sales Operations, Commercial Analytics or Business Insight roles. 

• Experience working with Microsoft Dynamics CRM 

• Knowledge of Microsoft Copilot, Copilot for Sales, Power Platform or other AI-enabled productivity tools.