Overview
Performs advanced, diversified, and confidential secretarial and administrative duties requiring broad and comprehensive experience, skill, and knowledge of organization policies and practices. May conduct special studies of an administrative nature, serves as a resource to patients and staff members and may monitor departmental budget accounts.
Responsibilities
Screens and assesses relative priorities of correspondence, inquiries, and projects. Organizes systems of distribution and review of these items to ensure proper flow through the office of the supervisor.
Answers department phones, responding to caller inquiries professionally.
Answers routine correspondence. Manages appointment scheduling system for administrator.
Composes drafts of selected correspondence, special studies, and/or finishes documents.
Develops and maintains filing system for administrator or designated section of department.
May conduct special studies of an administrative nature.
Serves as resource person who is able to direct persons and inquiries, provide information, and recognize and assess developing situations of significance to the overall functioning of D-H.
May monitor departmental budget accounts and keep administrator informed of expenditures.
Manages and completes multiple priorities by established deadlines.
Works in a team environment to handle phone coverage and other coverage for team members.
Performs other duties as required or assigned.
Qualifications
- Associate’s degree in Secretarial Science or a related field with two (2) years of experience (1 year of which is supporting a managerial role), or the equivalent combination of education and experience required.
- Word processing, Microsoft Office, and PC skills required.
- Ability to work independently, assess priorities and organize workload.
- Excellent communication skills required.
Required Licensure/Certifications
