Insurance Broker

Insurance Broker

Position Type: Full-Time (Monday – Friday, 8:30 AM – 5:00 PM)

Location: St. Paul, AB

About the Role

V.B. Insurance Brokers is seeking a self-motivated, driven, and compassionate Insurance Broker to join their growing team. If you are passionate about providing exceptional client service and looking for a meaningful opportunity for career advancement, they want to hear from you.

In this role, you will serve as a trusted advisor to our clients, managing their insurance needs, analyzing risk exposures, and matching them with the right coverage from top insurance providers.

Key Responsibilities

• Serve as the primary point of contact for clients, delivering timely, professional service while building and maintaining long-term business relationships.

• Evaluate clients’ current coverages and exposure to analyze risk and recommend optimal policy solutions.

• Manage end-to-end client file documentation, including policy reviews, quotes, endorsements, and cancellations in accordance with established company workflows.

• Act as an effective liaison between clients and insurance carriers to negotiate and resolve policy matters.

• Maintain up-to-date, extensive knowledge of various insurance products and services across multiple carrier lines.

• Perform additional operational duties as assigned by management.

Qualifications & Requirements

• Level 1 or Level 2 Alberta General Insurance license preferred.

• Minimum of 2 years of insurance experience. Prior experience with sales and the Applied EPIC Broker Management System is considered a strong asset.

• Advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general office technology/telephone systems.

• Exceptional verbal and written communication skills with a strong customer-service mindset.

• Friendly, empathetic attitude with the proven ability to stay calm, composed, and efficient under pressure or during peak volumes.

• Excellent organizational, multi-tasking, and time-management abilities.

• Successful candidate must pass a standard Criminal Record Check.

Compensation & Perks

• Health Benefits

• Flex Day Program

• Birthday Off

• RRSP Matching Program

• Immediate full-time opportunity with a stable weekday schedule

Recruitment Supported by Lakeland HR Solutions.