Field Service Technician

A leading organisation is seeking a skilled Field Service Technician to join their telecommunications operations team. This opportunity is ideal for a technically driven individual who enjoys working in the field, troubleshooting complex issues, and delivering high-quality installations and maintenance across a range of network technologies.

Responsibilities:

• Execute preventative, remedial, and corrective maintenance on telecommunications infrastructure.
• Troubleshoot and repair network outages across IP, Transport, Voice, Optic Fibre, and LAN environments.
• Perform installations, upgrades, and commissioning of new equipment and fibre infrastructure.
• Conduct site surveys and provide technical recommendations for installations and upgrades.
• Complete quality acceptance testing of contractor work and ensure compliance with technical standards.
• Maintain accurate records of all activities, repairs, installations, and asset movements.
• Manage spares, tools, test equipment, and company vehicles responsibly.
• Communicate effectively with customers and stakeholders to ensure service excellence and minimise downtime.
• Support project delivery initiatives and contribute to continuous operational improvement.

Requirements:

• Technical qualification in Telecommunications (essential).
• CCNA or equivalent technical certification (advantageous).
• Experience within a telecommunications environment.
• Strong knowledge of networking, cable installations, and telecommunications infrastructure.
• Proven fault-finding, maintenance, and installation experience.
• Excellent communication and report-writing skills.
• Strong analytical and problem-solving abilities.
• Self-motivated, disciplined, and capable of working independently or within a team environment.
• Valid experience supporting operational service levels and maintenance standards.

EE Disclaimer:

All positions will be filled in accordance with the company's Employment Equity plan. We encourage people with disabilities to apply.

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REF: RB01