Investigator, Corporate Investigations

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Are you looking for a work environment which encourages teamwork and where you are respected, supported, challenged, and can grow and advance your career? If your answer is “yes,” you should join T-Mobile’s All-Star Legal Team!

To investigate incidents related to Privacy, Financial Fraud, Brand Protection, Ethics & Compliance or other matters that have or potentially could adversely affect T-Mobile US and could ultimately be reportable to Deutsche Telekom, the Enterprise Risk and Compliance Committee and/or the TMUS Board or Audit Committee.

What you’ll do in your role.

• Handle/manage investigations that are assigned on a regional basis or any other basis as deemed appropriate by management.  Investigations include those applicable under Corporate Investigations’ mission, into policy violation, allegations of wrongdoing and events as directed by Human Resources, Legal, and Senior Management related to Privacy, Financial Fraud, Brand Protection, Ethics & Compliance, and other matters, focusing on Privacy/CPNI investigations.
• Assist investigators, attorneys, and other business partners with the collection, organization, and preparation of data for review and analysis in legal matters, regulatory filings, law enforcement referrals and cross-functional investigations.
• Contribute to special projects with an enterprise-wide impact requiring guidance and direction from an investigation’s perspective.  Participate in cross functional/Company strategic initiatives per the direction of Management and/or Legal Affairs.  Communicate and engage management within Corporate Investigations and appropriate business partners on significant issues.
• Provide feedback to Senior Investigator(s) and/or Management when team is asked to provide consultation to other business units on proactive and/or remediation measures.
• Demonstrate an ability to effectively prioritize investigations so as to ensure efficient handling of those with the highest exposure and/or potential impact to the Company and/or its brand.
• Provide testimony regarding theories, principles, and practices regarding investigations
• Also responsible for other Duties/Projects as assigned by business management as needed.

The experience you’ll bring.

• U.S. citizenship required.
• Bachelor's Degree Criminal Justice or other discipline to complement job duties (Preferred)
• 4+ years Investigative experience in the public and/or private sector or equivalent experience.
• Past investigative background in telephony (desired/not required)
• Telephony systems knowledge including billing systems, general network knowledge, and industry related fraud schemes (Desired)
• Admission seeking interviews
• Presenting to large audiences
• Excellent report writing skills
• Fraud/Financial investigation background including but not limited to unauthorized account access, payment instrument fraud, and conflicts of interest.
• Certified Fraud Examiner (CFE) (Preferred)
• Certified Compliance & Ethics Professional (CCEP) (Preferred)
• Wicklander Zulawski Interviewing Techniques (Preferred)

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): Yes

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Total Target Cash Earnings Opportunity: $68,090 - $122,760

National Base Pay Range: $61,900 - $111,600

The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results. 

The base pay range reflects the compensation component of this opportunity. The candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ370230¶dox=1

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Corporate employees are eligible for a year-end bonus based on individual and/or company performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. The incentive component included in the Total Target Cash Earnings Opportunity reflects target performance. Actual earnings included in the Total Target Cash Earnings Opportunity reflect target performance; actual payouts may vary. 

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!

 

As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

 

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, genetic information, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

 

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.