Community Manager

As a Community Manager with Bell, you will lead and direct all community operations to ensure quality services and a high degree of customer satisfaction. You will lead and motivate community staff members to provide services to residents and maintain a high level of resident satisfaction. You will also be responsible for recruiting, hiring, onboarding, managing, and providing feedback to associates.

What we can offer you: 

• Opportunities for career growth 

• Total rewards benefits package 

• Cell phone allowance

• Family health insurance, 401(k) match, Vacation, Personal Days, and Sick time 

• Customized training programs 

• Associate referral bonus plan 

• Diverse, equitable, and inclusive work environment 

• A culture that empowers you to make a difference 

What you’ll do to make a difference: 

• Motivate associates through recognition programs, training, and team building 

• Ensure team meets BAL strategic drivers  

• Train staff members on proper leasing techniques and resident service  

• Ensure property performance is maximized, including walking the grounds and inspecting apartments  

• Tour visitors and guests to show amenities, apartments, models, community, etc. (this may involve walking on hills and up and down 3 flights of stairs) 

• Conduct regular performance appraisals and address any employee relations or associate concerns   

• Maintain complete and accurate associate files and a high level of associate satisfaction, measured by periodic surveys  

• Conduct weekly meetings with leasing and maintenance staff 

• Develop and administer community budget, and evaluate unit prices in accordance with the market and budget goals  

• Develop an annual marketing plan and conduct marketing reviews monthly 

• Obtain bids for all contract services and oversee routine capital projects, coordinate with Construction Services, as necessary 

• Hold responsibility for 35% of leasing activities   

• Regular attendance and punctuality    

What you bring to our team: 

• BA/BS in business, sales, or related field, relevant experience, or a combination 

• Successful supervisory experience  

• 3+ years’ experience in a property management role preferred 

• The ability to build, lead, and serve on teams  

• Strong marketing skills required 

• Advanced mathematical skills and ability to analyze and explain financial reports  

• Strong working knowledge of MS Office Suite including MS Excel 

• Superior interpersonal skills and the ability to provide exceptional customer service  

• Strong time management skills and the ability to multi-task required  

• Knowledge of Yardi Voyager, or other similar programs preferred 

• Demonstration of Bell Core Values  

Physical requirements of the job:

• Walking, bending, reaching, climbing, and lifting to 30 lbs.

• Ability to work with mechanical and electrical equipment, as well as hazardous materials

• Must be comfortable with heights and moving heavy objects

Compensation Range: $90k-$110k base

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