Director of Revenue Management

Department: Revenue & Reservations

Employment Type: Permanent - Full Time

Location: Kingdom of Bahrain - Manama

Description

Key Responsibilities

• Conduct detailed competitive market analyses, feasibility review assessments, and bench strength evaluations of the primary and secondary competitive sets 
• Design the hotel's rate architecture, corporate rate structures, seasonal yield strategies, package offerings, and room type supplements/upsell paths.
• Formulate the opening-year Revenue Strategy, including room revenue targets, average daily rate (ADR), occupancy, and RevPAR projections across all market segments.
• Establish total revenue management protocols extending to Food & Beverage, Spa, Events/MICE, and other ancillary revenue streams.

• Oversee the onboarding, setup, testing, and integration of core revenue technologies: Property Management System (PMS), Revenue Management System (RMS), Central Reservation System (CRS), Channel Manager, and Rate Shopper tools.
• Establish direct connection agreements and commercial terms with Global Distribution Systems (GDS), Online Travel Agencies (OTAs), and key wholesale distributors.
• Build rate codes, room inventories, and yield rules across all distribution channels to ensure parity and seamless reservation delivery.

• Lead the creation of the Pre-Opening and Year 1 Revenue Budgets, business plans, and market segment mix targets in coordination with the General Manager and Director of Sales & Marketing.
• Establish baseline KPIs, dashboard reporting templates, and weekly Revenue Strategy Committee meeting frameworks.

• Partner closely with the Sales team on group sales guidelines, displaced revenue evaluations, and group ceiling pricing models.
• Work with Digital Marketing to align direct-booking strategy, pay-per-click campaign timing, and brand website content readiness.
• Monitor competitor pre-opening opening date announcements, special launch offers, and market pricing actions to adapt the launch strategy dynamically.

• Audit and analyze daily rate shop reports, STR data, and booking pace trends leading up to Opening Day.
• Deliver revenue reports and commercial updates to property owners, asset managers, and corporate leadership.
• Transition the hotel smoothly from pre-opening setup into day-to-day dynamic yield management upon official launch.

Skills, Knowledge and Expertise

• Education: Bachelor’s degree in Hotel Management, Finance, Business Administration, or Economics. Master’s degree or specialized certification in Revenue Management is strongly preferred.
• Minimum 3–5 years as a Director of Revenue Management within a 5-star international luxury hotel chain.
• Proven track record in at least one luxury hotel pre-opening project.
• Advanced mastery of hotel systems (e.g., Opera PMS, IDeaS RMS or Duetto, SynXis/CRS, TravelClick/RateGain).
• High proficiency in data analytics, Excel modeling, and STR market performance reports.
  Solid understanding of GDS contracting, OTA extranets, and direct web conversion tactics.
• Languages: Business fluency in English is mandatory. Additional regional language skills are a plus depending on property location.
• Competencies: Strong strategic acumen, analytical mindset, assertive decision-making, excellent communication skills for owner presentations, and cross-functional leadership.
  
  

Why Join Kempinski